Medical Secretary

Hampshire and Isle of Wight Healthcare NHS Foundation Trust; Gosport; On-site; GBP 24,000 - 30,000; Full time

Job summary

A healthcare organization in Hampshire is seeking a Medical Secretary to provide comprehensive administrative support. The ideal candidate will be self-motivated with excellent audio typing and word processing skills. Responsibilities include managing patient records and assisting health professionals. Previous experience in a secretarial role and knowledge of medical terminology is preferred. Join us to help shape the future of healthcare.

Benefits

Career development opportunities

Training and collaborative working

Qualifications

• Previous secretarial/administration experience is desirable.
• Typing skills are essential.
• Knowledge of medical terminology is beneficial.

Responsibilities

• Provide secretarial support, including audio typing and word processing.
• Assist Management and Clinicians with clerical and administrative duties.
• Retrieve and maintain medical records.

Skills

Audio typing

Word processing

Communication skills

Team player

Tools

EMIS

Job description

Responsibilities

• To provide an efficient audio, copy typing and word processing service for GPs and Health Professionals as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and quality manner.
• To assist the Management and Clinicians with all clerical and administrative duties.
• File copies of hospital referrals.
• File hospital letters.
• Scanning/uploading and read-coding of letters and relevant correspondence into patient notes.
• To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.
• To retrieve medical records and assist the completion of medical/insurance records.
• Record Payments.
• File patient records and correspondence in patient medical records.
• To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
• To maintain the computer clinical system in an accurate and secure manner.
• To assist with the gathering of statistics and information when required.

About the Role

We are looking for an enthusiastic and self-motivated Medical Secretary to join our friendly practice team. In this diverse, exciting role you will provide secretarial support to the Management, Doctors and Health Professionals involving word processing and audio typing skills along with general administrative duties. The ideal candidate will be accurate, have good communication skills, be a team player, and also be able to work flexibly in the absence of colleagues. Previous secretarial/administration experience and typing skills are desirable, as are knowledge of Primary Care, EMIS and medical terminology.

About Us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight. With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve. Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time. Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.