Medical Secretary

Queen Victoria Hospital NHS Foundation Trust; East Grinstead; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading NHS hospital in East Grinstead seeks a Secretarial and Administrative Support for the Corneo Plastic Department. This role requires strong secretarial skills, including audio typing, and the ability to manage sensitive information while supporting healthcare professionals. Join a dedicated team ensuring patient care excellence within a respected institution.

Qualifications

• Strong secretarial and administrative support experience.
• Fast and accurate audio typing skills.
• Ability to handle confidential information.

Responsibilities

• Provide full secretarial and administrative support to the Corneo Plastic Department.
• Manage patient pathways ensuring Oncology and RTT targets are met.
• Communicate sensitively with patients suffering from serious illnesses.

Skills

Verbal communication

Written communication

Detail-oriented

Time management

Education

Medical Secretarial background

Job description

Job Title: Secretarial and Administrative Support - Corneo Plastic Department

We are seeking a keen and enthusiastic individual to provide strong secretarial, organisational, and administrative support within our Corneo Plastic Department, supporting corneal consultants.

The successful candidate will ideally have a medical secretarial background with strong computer skills, including fast and accurate audio typing. Key skills required are excellent verbal and written communication skills, a keen eye for detail, good time management, and the ability to work to tight deadlines, prioritising workload under pressure while working efficiently as part of a friendly, busy team. The role involves ensuring the best possible care for our patients in a timely manner while adhering to targets.

Responsibilities:

• Provide full secretarial and administrative support to the Corneo Plastic Department.
• Handle confidential and sensitive information written, aural, or verbal, exchanged with patients, relatives, staff, or external parties.
• Review and manage the patient pathway to ensure all Oncology and RTT targets are met, escalating concerns when they arise.
• Communicate sensitively and appropriately with patients suffering from serious illnesses.

About Us:

Rated GOOD overall with outstanding care by the CQC, our specialist NHS hospital provides life-changing reconstructive surgery, burns care, and rehabilitation services across the South of England and beyond. We are a centre of excellence with an international reputation for pioneering advanced techniques and treatments. Our commitment to high-quality care and excellent clinical outcomes is reflected in our patient satisfaction surveys, with an average of 98% of inpatients recommending us.

Our success is driven by skilled and enthusiastic staff and a strong culture of partnership. We are dedicated to staff training and development, supporting continuing education and learning.

Contact Details:

For further information or informal visits, please contact:

• Name: Abigail Young
• Job Title: Service Coordinator – Oral & Maxillofacial Unit
• Email: [e-mail]
• Telephone: [phone]