Medical Secretary

NHS; Crowborough; On-site; GBP 23,000 - 28,000; Full time

Job summary

The Horder Centre, a CQC Outstanding-rated hospital in Crowborough, seeks an experienced Medical Secretary for full-time administrative support. You will manage records, liaise with departments, and ensure smooth operations, playing a crucial role in patient service excellence.

Qualifications

• Experience as a Medical Secretary in a healthcare setting is essential.
• Confident audio typist with strong communication skills.
• Able to work independently and collaboratively in a fast-paced environment.

Responsibilities

• Deliver professional administrative support to accredited Consultants.
• Type clinical letters and manage confidential records.
• Liaise across departments to ensure efficient clinic operations.

Skills

Organisational skills

Interpersonal skills

IT literacy

Proactivity

Calm under pressure

Education

RSA II or equivalent

Tools

DGL software

Microsoft Office

Job description

Working within a CQC Outstanding-rated hospital, The Horder Centre is looking for an experienced Medical Secretary to join our fantastic and supportive Medical Secretarial Team on a full-time basis.

Main duties of the job

Working within a close-knit, highly skilled team of medical secretaries, you will be responsible for delivering professional and efficient administrative support to our accredited Consultants. Your role will include typing clinical letters and operation reports, managing confidential records, handling patient enquiries, and liaising across departments to ensure our clinics run smoothly and efficiently. This is a vital role in helping us maintain our 5-star service and exceptional standards for every patient who walks through The Horder Centre doors.

About us

Horder Healthcare has been committed to caring since 1954 when we were called 'The Horder Centre for Arthritis'. We've come a long way since then. Our consultants are amongst the most skilled, experienced and innovative in their field. Our staff love to work here, so it makes sense that our patient outcomes are in the top 99%.

We have grown into a multi-service healthcare provider, with hospitals in Crowborough and East Grinstead, and outreach clinics in Eastbourne and Seaford. We are committed to making a positive impact to the health of individuals and the communities in which we work.

Not only have we developed an international reputation for orthopaedic and musculoskeletal care, our partnership with The McIndoe Centre - the birthplace of pioneering plastic surgery treatments, means that we can deliver high-quality plastic, reconstructive, maxillofacial, ophthalmology and orthopaedic services from world-class consultants to an even greater number of people.

We know that our working lives are fundamental to emotional wellbeing. Our employees are as valuable to us as our patients and we see it as our duty to nurture an engaged and skilled workforce. To do this we ensure employees have access to training and development opportunities as well as being a flexible and diverse workplace.

We are committed to caring, and committed to you.

Job responsibilities

Working within a CQC Outstanding-rated hospital, The Horder Centre is looking for an experienced Medical Secretary to join our fantastic and supportive Medical Secretarial Team on a full-time basis.

Working within a close-knit, highly skilled team of medical secretaries, you will be responsible for delivering professional and efficient administrative support to our accredited Consultants. Your role will include typing clinical letters and operation reports, managing confidential records, handling patient enquiries, and liaising across departments to ensure our clinics run smoothly and efficiently. This is a vital role in helping us maintain our 5-star service and exceptional standards for every patient who walks through The Horder Centre doors.

About you:

• Prior experience as a Medical Secretary in a healthcare setting is essential.
• Confident audio typist (minimum RSA II or equivalent).
• Friendly and professional, with strong interpersonal and communication skills.
• Able to remain calm under pressure and work to tight deadlines.
• Comfortable working both independently and collaboratively in a fast-paced environment.
• Highly organised, detail-oriented, and IT savvy familiar with Microsoft Office and other systems.
• Proactive, forward-thinking, and eager to learn and develop.
• Demonstrates a clear commitment to delivering outstanding patient care and service.
• Ideally has experience using DGL software and knowledge of medical terminology.
• Aligned with our organisational values: Caring, Friendly, Quality, Integrity, and Pride.

Location: The Horder Centre, Crowborough

Contract: Permanent Full-time (37.5 hours per week)

Work Pattern: Monday to Friday, 9am to 5pm

Salary: Between £23,809.50 - £27,185.00 per annum (Experience Dependant)

Right to work in the UK

At Horder Healthcare, we are proud to champion and celebrate diversity, equity, inclusion and belonging in all areas of our business. We are committed to creating an environment of mutual respect where equal employment opportunities are available to all applicants without regard to protected characteristicsby applicable law

As a disability confident employer, we are pleased to offer our full support should you require an alternative method of applying or any reasonable adjustments to be made during the recruitment process.

In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.

Due to the nature of work here at Horder Healthcare, and to ensure that we remain committed to our Safeguarding policy, all successful applicants will be subject to pre-employment checks, including an Enhanced Disclosure and Barring Service (DBS check). References and Occupational Health checks will also be taken up before appointment.

Person Specification

About you

• Prior experience as a Medical Secretary in a healthcare setting is essential.
• Confident audio typist (minimum RSA II or equivalent).
• Friendly and professional, with strong interpersonal and communication skills.
• Able to remain calm under pressure and work to tight deadlines.
• Comfortable working both independently and collaboratively in a fast-paced environment.
• Highly organised, detail-oriented, and IT savvy familiar with Microsoft Office and other systems.
• Proactive, forward-thinking, and eager to learn and develop.
• Demonstrates a clear commitment to delivering outstanding patient care and service.
• Ideally has experience using DGL software and knowledge of medical terminology.
• Aligned with our organisational values: Caring, Friendly, Quality, Integrity, and Pride.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.