Medical Secretary

Lister Fertility Clinic; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading healthcare provider in Birmingham is looking for a Medical Secretary to join their team. Responsibilities include providing full secretarial support, managing patient appointments, and liaising with medical staff. The ideal candidate should have substantial experience in a medical secretarial role and excellent communication skills. This full-time position offers a range of benefits including private healthcare and an enhanced holiday package.

Benefits

25 days holiday plus bank holidays

Private Healthcare Insurance

Private pension contribution

Season Ticket Loan

Life Assurance

Critical illness cover

Enhanced Maternity and Paternity pay

Corporate staff discounts

Qualifications

• Essential experience in Medical Secretarial support.
• Ability to manage patient appointment systems effectively.
• Strong typing and letter proofreading skills.

Responsibilities

• Provide full secretarial support to the Consultant, including audio-typing.
• Manage patient appointments and handle new patient referrals.
• Answer queries from patients and relatives.

Skills

Good audio typing

Medical Secretarial experience

Understanding of Medical terminology

Attention to detail

Computer literacy

Excellent communication skills

Tools

DGL Practice Manager

Meditech

Job description

Overview

The Harborne Hospital

Full-Time 37.5 hours per week

Monday - Friday, hours to work around Consultant Clinics

Permanent

We’re looking for a Medical Secretary to join our Secretarial team based at The Harborne Hospital.

As a Medical Secretary, you’ll be responsible for ensuring the continued provision of the highest quality of secretarial and administrative support. Duties will include providing full secretarial support to our consultants and ensuring the appropriate management of patient appointments, liaising with patients and hospital staff as required to facilitate this. You will also undertake any other duties as called upon to carry out by the Practice Manager.

Above all else, we’re committed to the care and improvement of human life. It’s this guiding vision that influences everything we do at HCA UK. You’ll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis.

What You’ll Do

• Provide full secretarial support to the Consultant (including audio-typing of clinical/non-clinical material, reports etc.)
• Responsible for the appropriate management of patient appointments, liaising with patients and hospital staff as required to facilitate this
• Receive new patient referrals and arrange relevant appointments across various hospital departments
• Register new patients and ensure that all patient records are kept up to date
• Respond to all written and verbal queries from patients and relatives, escalating to the consultants if required
• Undertake any other duties as called upon to carry out by the Medical Secretary Manager, Deputy Medical Secretary Manager or Supervisor
• Liaise with consultants and other secretaries to ensure the smooth running of the Out-Patients Clinics

What You’ll Bring

• Good audio typing is essential.
• Substantial previous Medical Secretarial experience is essential.
• Significant understanding of Medical terminology.
• Liver experience would be preferable.
• Strong attention to detail, accurate typing and letter proof reading skills.
• Computer literacy.
• Excellent communication skills.
• Previous knowledge of DGL Practice Manager and Meditech preferred.

Why HCA UK?

Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.

Benefits

By caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Medical Secretary, you’ll be eligible for:

• 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you
• Private Healthcare Insurance for treatment at our leading hospitals
• Private pension contribution which increases with length of service
• Season Ticket Loan and Cycle to Work scheme
• Group Life Assurance from day one
• Critical illness cover
• Enhanced Maternity and Paternity pay
• Corporate staff discount for all facilities including Maternity packages at The Portland
• Comprehensive range of flexible health, protection and lifestyle benefits to suit you
• Discounts with over 800 major retailers

Culture and values

At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other.

Our Mission Is Simple, Above All Else We’re Committed To The Care And Improvement Of Human Life, a Clear Statement That Extends To Both Our Patients And Colleagues. To Achieve This, We Live And Breathe Four Core Values

• Unique and Individual: We recognise and value everyone as unique and individual
• Kindness and compassion: We treat people with kindness and compassion
• Honesty, integrity and fairness: We act with absolute honesty, integrity and fairness
• Loyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity

Reasonable adjustments

We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.

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