Medical Secretary

Royal Devon University Healthcare NHS Foundation Trust; Barnstaple; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join a leading healthcare trust as a Medical Secretary, where you'll provide essential support to clinical teams while ensuring excellent patient care and confidentiality. This role invites flexibility with hours and offers insight into an inclusive workplace that values diversity among its workforce.

Qualifications

• Experience in secretarial role within healthcare setting.
• Strong communication skills for dealing with patients and families.
• Ability to maintain professionalism and confidentiality.

Responsibilities

• Provide full secretarial service including typing and personal dictation.
• Ensure confidentiality and security of information.
• Support medical secretaries and maintain professional image.

Skills

Customer Care

Confidentiality

Tact

Empathy

Job description

About Us

Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across various settings, including community inpatient hospitals, outpatient clinics, and within people’s own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).

Our state-of-the-art equipment, leading technologies, and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.

Our values are at the heart of everything we do, click here to find out more.

It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey.

Role Summary

• To provide a full and efficient secretarial service to consultants and clinical teams, including typing and personal dictation, ensuring all documentation (discharge summaries, operation notes, reports, theatre lists, outpatient clinic notes, and clinic/appointment letters) is produced to an excellent standard.
• Ensure all information is secure and confidentiality is maintained at all times.
• Provide excellent customer care, including communication with distressed and anxious patients and relatives, with tact and empathy.
• Maintain the professional image of the Trust at all times.

About the Role

For more information on the Job Description and Responsibilities, please click the link below.

More detail about the role:

Support the Haematology and Oncology Senior Medical Secretaries primarily in Northern, with occasional support in Eastern (via computer, no travel), and backup support for the Seamoor Unit Administrative Team.

Working Pattern: 30 hours per week, Monday to Friday, 5 hours per day (flexible discussion available).

Interview Date: Tuesday 29th July.

For further information, please contact Lisa Beasant - Operations Manager - Haematology and Oncology at [e-mail] or 01271 337816.

This is a fixed-term contract for 12 months. For current NHS employees, this post could be a secondment opportunity.

Pay: The salary reflects the Agenda for Change 2025/6 rates, inclusive of a 3.6% pay award to be implemented later this year. If you join before the implementation, the pay award will be backdated to your start date. Until then, remuneration is based on the 2024/5 pay bandings (Pay scales for 2024/25 | NHS Employers).

As an inclusive employer, the Royal Devon values diversity and is committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We encourage applications from individuals of all backgrounds, cultures, and abilities, reflecting the communities we serve.

Preference will be given to staff with ‘Priority’ and 'At Risk' status, including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close the vacancy once sufficient applications are received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, combining the expertise of the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.