Medical Secretary

NHS; Ashton-under-Lyne; On-site; GBP 27,000 - 31,000; Full time

Job summary

A UK healthcare provider is looking for a Medical Secretary to provide vital support to a clinical team. This role involves managing confidential information, coordinating schedules, and ensuring efficient patient communication. Ideal candidates will possess strong typing skills and previous experience in a medical setting. The position offers a competitive salary and benefits such as flexible working and NHS pension scheme.

Benefits

27-33 days annual leave

NHS Pension Scheme

Gym discount

Free health checks

Qualifications

• Previous waiting list management experience.
• Experience as a medical secretary.
• Experience working directly with Medical staff.

Responsibilities

• Provide medical secretarial support to consultants.
• Manage diaries and office correspondence.
• Ensure clear communication with clinical staff.

Skills

Excellent interpersonal skills

Good keyboard skills

Ability to prioritize workload

Familiarity with Microsoft Office

Education

GCSE C/4 level or equivalent in Maths and English

AMSPAR or equivalent

Tools

Microsoft Office

Lorenzo Patient Administration System

Digital dictation system

Job description

Go back Tameside and Glossop Integrated Care NHS Foundation Trust

Medical Secretary

The closing date is 29 September 2025

Medical Secretary - Band 4 - Permanent - 16hours

Are you an experienced Medical Secretary looking for NHS working opportunities and have fantastic typing and secretarial skills? A great multitasker? A good eye for detail?

As a Medical Secretary, you will have the opportunity to work alongside our highly motivated, enthusiastic Medical Secretaries and work as part of our team on a flexible basis. Our Medical Secretaries provide a confidential medical secretary service to the Consultants and other members of the Clinical Team enabling the delivery of an effective, efficient and timely service to children and families.

You will be passionate about our business, creating a culture of continuous improvement, where patient welfare is at the heart of all you do.

If you enjoy communicating with people, are a good team player with excellent oral and written communication skills, and have a willingness to contribute to positive team working, we would love to hear from you!

You will be expected to liaise with staff and colleagues at all levels. You will have proven administrative skills with the ability to prioritise and manage your own workload to tight deadlines. You will need to demonstrate initiative and flexibility in your approach and be able to work to tight deadlines. It is essential that all work is of a consistently high standard and dealt with in a confidential manner.

Main duties of the job

To work autonomously to provide medical secretarial support to consultants, and the department including organising Consultant workload and managing diaries, dealing with office correspondence, which will include complaints and medical legal documents, the tracking of investigations, general typing and dealing with all enquires.

Ensure that there is clear and concise communication with Support Secretary to manage patient pathways using the IT tools provided. The role and duties must be carried out in line with all national and local targets and achieve all KPI's in line with these.

Responsible for providing an efficient and high quality service to support the Secretarial & Administrative Team in the management of all waiting lists, booking and scheduling and ensuring that targets are met.

Post holder will be required to work as part of a centralised team including other Medical secretaries, Booking & Scheduling Co-Ordinator's, Secretarial Support Clerks, and Administrative Support Clerks providing cover for colleagues as directed by your manager

About us

Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children.Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.

We have a clear set of values & behaviours which we expect all of our staff to demonstrate:

• Compassion
• Accountability
• Respect

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+& Disabled people.

Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.

Job responsibilities

The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focuses on the qualifications, skills,experienceand knowledgerequired. These documents are attached on the page and can be downloaded.

The person specification below is not the full personspecification, butoutlines the criteria against which your application form will be assessed.

Person Specification

Qualifications

• educated to GCSE C/4 level or equivalent in Maths and English
• AMSPAR or equivalent

Experience

• Previous waiting list management experience
• Experience as a medical secretary
• Experience of dealing with members of the public
• Working as part of a team
• Experience of working directly with Medical staff
• Experience of working to national standards and guidelines
• Experience working in an acute hospital setting

Skills and Knowledge

• Excellent interpersonal skills in order to liaise with clinicians, senior managers, and clerical staff
• Appreciate the needs of patients, carers and healthcare staff
• Able to react to unpredictable issues; re-prioritising own workload
• Good keyboard skills for regular use of computer systems/IT Skills
• Competent in the use of Microsoft Office
• Familiarity with waiting list administrative procedures and policy issues
• Knowledge of the requirements of the referral to treatment
• competent use of Lorenzo Patient Administration System or similar and ORMIS
• competent in the use of a digital dictation system
• knowledge of Caldicott guidelines and Data Protection

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Tameside and Glossop Integrated Care NHS Foundation Trust

£27,485 to £30,162 a yearPro-rata per annum