Medical Rostering Project Support Officer

Bolton Nhs Foundation Trust; Bolton; On-site; GBP 26,000 - 34,000; Full time

Job summary

Bolton NHS Foundation Trust is seeking a Medical Rostering Project Support Officer to provide administrative, systems and user support for the Trust's medical e-rostering system. You will work with clinical, operational and workforce colleagues to maintain rostering and support the safe deployment of medical and dental staff.

The role involves acting as a first point of contact for rostering queries, assisting with system administration, data quality, reporting and training.

Responsibilities

• Provides administrative, systems and user support for the medical e-rostering system.
• Acts as a first point of contact for rostering system queries and supports system administration, training, reporting and data quality activities.
• Supports audits, produces reports, monitors system information and escalates issues where appropriate.
• Promotes best practice and compliance with Trust policies and procedures.

Job description

The Medical Rostering Project Support Officer provides administrative, systems and user support for the Trust's medical e-rostering system. Working with clinical, operational and workforce colleagues, the post holder will support the maintenance, development and effective use of the system to help ensure the safe and efficient deployment of medical and dental staff.

The post holder will act as a first point of contact for rostering system queries, support system administration, training, reporting and data quality activities, and work closely with stakeholders to promote best practice and compliance with Trust policies and procedures., The Medical Rostering Project Support Officer will provide administrative, systems and user support for the Trust's medical e-rostering system, helping to ensure accurate roster management and the effective deployment of medical and dental staff.

The post holder will act as a first point of contact for rostering queries, supporting managers and staff with system administration, user access, data maintenance, reporting and troubleshooting. They will assist with training activities, maintain guidance materials and support the delivery of rostering best practice across the Trust.

The role will contribute to maintaining high standards of data quality, compliance and customer service by supporting audits, producing reports, monitoring system information and escalating issues where appropriate. The post holder will work closely with clinical, operational and workforce colleagues to support continuous improvement and the successful delivery of the Trust's medical rostering objectives.

The role requires strong organisational, communication and problem-solving skills to deliver a responsive, customer-focused service and support the successful delivery of the Trust's medical rostering objectives.

We have a long and proud history of caring for generations of local people and can trace our roots all the way back to 1814 with the first hospital in Bolton - the Bolton Dispensary in the town centre.

Bolton NHS Foundation Trust was formed in 2008 and, in 2011, we became an integrated provider with community health services joining the trust. Covering a catchment area that also incorporates parts of Bury, Wigan and Salford, we deliver hospital and community based services from the Royal Bolton Hospital in Farnworth and from 20 health centres across Bolton, to a catchment population of 310,000+ people.

The Royal Bolton Hospital is a major hub within Greater Manchester for women's and children's services and is the busiest single ambulance-receiving site in Greater Manchester. We're structured in four clinical divisions - Community Services, Families and Diagnostics, Medicine, and Surgery and are led by a Board of Directors. As an NHS Foundation Trust we're accountable to our members and have a Council of Governors to represent the views of patients, public, staff and partners.

Buildings, names and models of care have changed over the centuries, but one thing has remained constant and is prevalent among our 6,718 staff members: the enduring commitment to providing the best health and care for the people of Bolton.