Medical Rostering Project Lead

Bolton NHS Foundation Trust; Low Bolton; On-site; GBP 70,000 - 90,000; Full time

Job summary

Bolton NHS Foundation Trust is seeking a Medical Rostering Project Lead to spearhead the rollout and continued development of the medical e-rostering system for medical and dental staff. You will lead system implementation, provide expert rostering guidance and support, and work with clinical, operational and workforce teams to maximise workforce utilisation and safe patient care.

You will also be responsible for training, governance, reporting and continuous improvement, line managing the

Qualifications

• Degree level education or equivalent with ongoing professional development.
• Experience supporting staff in the clinical environment.
• Experience of working in the NHS in a HR/Workforce/rostering related environment.
• Project Management and/or Quality Improvement experience or qualification.

Responsibilities

• Lead implementation and ongoing development of the medical e-rostering system.
• Oversee system configuration, governance, reporting and training.
• Line manages the Medical Rostering Project Support Officer.
• Provide stakeholder engagement and data analysis to support decision-making.
• Ensure compliance with information governance and NHS standards.

Skills

Degree level education

CPD

Clinical staff support experience

NHS HR/Workforce/rostering experience

PM/QI experience

Education

Degree or equivalent

Tools

In-house rostering software

Job description

The Medical Rostering Project Lead is responsible for leading the implementation and ongoing development of the Trust's medical e-rostering system for medical and dental staff. The post holder will act as the Trust's lead specialist for medical rostering, providing expert advice, system leadership and operational support to maximise workforce utilisation, improve compliance and support safe patient care.

Working with clinical, operational and workforce teams, the post holder will oversee system configuration, reporting, training, governance and continuous improvement activities. They will support delivery of workforce transformation objectives through effective rostering practices, high-quality data and meaningful management information.

The role includes responsibility for stakeholder engagement, supplier liaison and the line management of the Medical Rostering Project Support Officer, ensuring delivery of a responsive, customer-focused medical rostering service across the Trust.

Main duties of the job

The Medical Rostering Project Lead will provide specialist leadership for the Trust's medical e-rostering system, ensuring it supports the safe, effective and efficient deployment of medical and dental staff. They will lead system implementation, optimisation and ongoing development, working with clinical, operational and workforce teams to promote best practice and maximise the benefits of digital rostering.

The post holder will provide expert advice on medical rostering, oversee training, reporting and stakeholder engagement activities, and support services to improve workforce planning, compliance and productivity. They will analyse workforce data, develop management information and support decision-making at operational and strategic levels.

The role includes responsibility for managing relationships with system suppliers and key stakeholders, supporting continuous improvement initiatives, and line managing the Medical Rostering Project Support Officer to ensure delivery of a high-quality, customer-focused service.

About us

We have a long and proud history of caring for generations of local people and can trace our roots all the way back to 1814 with the first hospital in Bolton - the Bolton Dispensary in the town centre.

Bolton NHS Foundation Trust was formed in 2008 and, in 2011, we became an integrated provider with community health services joining the trust. Covering a catchment area that also incorporates parts of Bury, Wigan and Salford, we deliver hospital and community based services from the Royal Bolton Hospital in Farnworth and from 20 health centres across Bolton, to a catchment population of 310,000+ people.

The Royal Bolton Hospital is a major hub within Greater Manchester for women's and children's services and is the busiest single ambulance-receiving site in Greater Manchester. We're structured in four clinical divisions - Community Services, Families and Diagnostics, Medicine, and Surgery and are led by a Board of Directors. As an NHS Foundation Trust we're accountable to our members and have a Council of Governors to represent the views of patients, public, staff and partners.

Buildings, names and models of care have changed over the centuries, but one thing has remained constant and is prevalent among our 6,718 staff members: the enduring commitment to providing the best health and care for the people of Bolton.

Job responsibilities

The Medical Rostering Project Lead will provide strategic and operational leadership for the Trust's medical e-rostering system, acting as the principal point of expertise for system configuration, governance, implementation, optimisation and ongoing development. The post holder will work closely with clinical, operational and corporate stakeholders to ensure the system supports the safe, effective and efficient deployment of medical and dental staff and contributes to the Trust's wider workforce transformation objectives.

The post holder will be responsible for maintaining the integrity of the e-rostering system, ensuring that organisational structures, workforce data, roster templates, approval workflows and business rules are accurately configured and maintained. They will oversee the production and publication of medical rosters, monitor system utilisation and compliance, and ensure that services are supported to adopt standardised rostering practices that align with Trust policy and national guidance.

Working with Divisional Directors, Clinical Leads, Rota Coordinators and Service Managers, the post holder will provide expert advice and guidance on all aspects of medical rostering. They will support services to review and improve roster design, identify opportunities to improve workforce deployment and productivity, and ensure that rostering processes effectively support operational service delivery requirements.

The post holder will lead the development and delivery of training programmes, user guidance and communication materials to support both implementation and business-as-usual operation of the system. They will act as the Trust's lead trainer for medical rostering, ensuring that users have the necessary knowledge and skills to utilise the system effectively and consistently.

A significant element of the role will involve data analysis, reporting and benefits realisation. The post holder will develop and maintain reporting solutions that enable services to understand workforce capacity, roster performance, resource utilisation and compliance. They will analyse complex workforce information and present findings, recommendations and progress updates to senior managers, clinical leaders and governance groups to support operational and strategic decision-making.

The post holder will work closely with the system supplier and regional partners to identify opportunities to improve system functionality, implement upgrades and participate in user groups and development initiatives. They will evaluate proposed system enhancements, coordinate testing activities and ensure that changes are safely implemented with minimal operational disruption.

The role requires the establishment and maintenance of effective working relationships with a wide range of stakeholders across the organisation. The post holder will influence and support clinical and managerial colleagues to adopt best practice approaches to rostering, resolve complex operational and technical issues, and promote the benefits of digital workforce management solutions throughout the Trust.

The Medical Rostering Project Lead will be responsible for the line management, supervision and development of the Medical Rostering Project Support Officer. They will provide leadership, prioritise workloads, oversee performance and support the development of knowledge and capability within the team to ensure delivery of a responsive, customer-focused service.

The post holder will ensure that all activities are undertaken in accordance with Information Governance requirements, Trust policies, employment legislation, contractual requirements and relevant NHS standards. They will contribute to audit activity, service improvement initiatives, workforce transformation programmes and other projects that support the effective deployment and management of the Trust's medical workforce.

Finally, the post holder will act as an ambassador for medical rostering and workforce systems across the organisation, promoting innovation, continuous improvement and evidence-based workforce planning to support delivery of high-quality patient care and organisational objectives.

Person Specification

Qualifications

• Educated to degree level/ or equivalent
• Evidence of continued professional development
• Experience supporting staff in the clinical environment
• Experience of working in the NHS in a HR/Workforce/rostering related environment
• Project Management/QI experience/qualification

Experience

• Experience of implementing workforce Software such as job planning, rostering etc.
• Experience of managing or contributing to effective change in the workplace
• In house systems experience

Skills

• Must be able to influence and motivate teams to adapt new ways of working to improve service delivery and management models where there maybe resistance to change
• Able to assess and evaluate project progress against agreed timescales and objectives and provide solutions to address any deviations
• Excellent organisational skills and ability to act on own initiative, exercising independent judgement and decision making
• High level of written and verbal communication and interpersonal skills to explain and write training content that explain technical issues to a non-technical audience or delivering training to different audiences individually, in a classroom or virtually.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.