Medical Records Clerk

Sfh Tr; Stanton Hill; On-site; GBP 23,000 - 28,000; Full time

Job summary

Sherwood Forest Hospitals NHS Foundation Trust is hiring for a Band 2 Administrative role in Patient Administration. The post involves ensuring case notes are readily available for clinics, handling essential paperwork, and supporting the Patient Pathway.

The role includes lifting patient notes up to 25 kg and working 37.5 hours per week on a Monday to Friday schedule. The position is a permanent contract with full-time hours at King's Mill Hospital in Sutton-in-Ashfield, offering the stated

Qualifications

• GCSE English at grade C or equivalent.
• Knowledge of Medway and NHS in general.
• General education sufficient for administrative duties.

Responsibilities

• Ensure case notes are available for clinic appointments.
• Check that notes contain all necessary paperwork and correspondence.
• Lift/move patient case notes up to 25 kg.
• Support the SFHT Patient Pathway for efficient healthcare administration.

Skills

Computer literacy

Medway knowledge

NHS familiarity

Education

GCSE English

Tools

Medway system

Job description

Main area Administration Grade NHS AfC: Band 2 Contract Permanent Hours

• Full time
• Part time

37.5 hours per week (Monday to Friday 08:45-17:00 (Various contracts available)) Job ref 214-CSTO-8041477

Site King's Mill Hospital Town Sutton-in-Ashfield Salary £25,272 per annum Salary period Yearly Closing 20/10/2026 23:59

Thank you for your interest in this role, we would be delighted to welcome you to Sherwood Forest Hospitals.

Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here and know that happy colleagues deliver better care.

Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients, we also care for you.

At Sherwood Forest Hospitals, we are committed to fostering a diverse and inclusive workplace. As such, we particularly welcome applications from people who identify as Black, Asian, Minority Ethnic, or Disabled. We believe that a diverse team better represents the communities we serve and brings a wealth of perspectives and experiences to our work.

Job overview

Do you want to reach your 10,000 steps a day? If so, Medical Records is the department for you. Are you enthusiastic, efficient, and passionate about making a difference in people's lives? We want YOU to be a part of our dedicated Patient Administration Team. As a valued member of our Clinic Preparation and Case Note Store departments, you'll embark on a fulfilling journey that promises growth and satisfaction.Would you like to work in admin and clerical but not be sat at your desk all day?

What you'll do:

Your mission, should you choose to accept it, is to ensure a seamless patient experience by guaranteeing that all case notes are readily available for clinic appointments. Your sharp attention to detail will be put to the test as you ensure each set of notes contains all the necessary paperwork and essential correspondence. By doing so, you'll be a driving force behind the SFHT Patient Pathway, promoting efficiency and excellence in healthcare services.

This position involves regular lifting and moving of patient case notes, often in boxes weighing up to 25kg.

Main duties of the job

To understand the role in more detail, please refer to the attached job description and person specification.

Working for our organisation

We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.

We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation.

We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as ‘outstanding’ for care and our King’s Mill Hospital as the only ‘outstanding’ NHS-run hospital in the East Midlands.

Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here:

Home Office guidance has changed as of 9th April. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.

Detailed job description and main responsibilities

To understand the role in more detail, please refer to the attached job description and person specification.

Person specification

Knowledge

• Computer literate, with experience of using a keyboard.
• Knowledge of Medway and NHS in general

Qualifications

• Good general education with GCSE English at grade C or equivalent

Further Training

• Knowledge and use of Medway

Experience

• Good Organisation Skills
• Ability to work to strict deadlines
• Ability to work in a confidential setting
• Evidence of teamwork
• Previous clerical and customer care experience

Contractual

• Flexible attitude to cover sickness and annual leave
• Adherence to Trust & department policies and procedures

Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here:

Home Office guidance has changed. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.

We as a Trust support the use of AI and other tools to support your application. However, all personal statements and behavioural examples must be truthful and factually accurate. Your application should reflect your own personal/professional experiences and qualifications to ensure authenticity and credibility.

For the avoidance of doubt, plagiarism includes presenting the ideas or experiences of others or content generated by artificial intelligence as your own. We review all applications carefully to ensure that the information provided in your supporting statement aligns with your qualifications, work history and the duties undertaken within those roles. Your experience will also be explored further during the interview process.

If you would like this information in an alternative format or in a different language please contact us on 01623 622515 ext 3271.

In submitting an application, you authorise Sherwood Forest Hospitals NHS Foundation Trust to confirm any current and previous NHS Service details and you agree to the Trust obtaining and transferring personal date held about you, including Occupational Health data (inoculations and screening tests). This data will be shared using the NHS Electronic Staff Record (ESR) and third party systems via an automated process and will only be used for the purposes of maintaining your employment record.

Please note if you are successful in obtaining this position and the post involves regulated activity you will be required to undertake a Disclosure & Barring Service check. The Trust will pay for the check initially and then the money will then be deducted from your first salary once you've commenced employment. The current price of a check is £26.40 for a standard check and £54.40 for an enhanced. If you are asked to complete a DBS check and have a previous identity that you do not wish to be disclosed to your employer and/or on your DBS certificate, you should call or email the dedicated sensitive applications team before submitting your application. The team is experienced in dealing with sensitive cases and will advise you of the process and what you need to do.