Medical Records Administrator/Receptionist & Call Handler

Inspire Health; Chesterfield; On-site; GBP 10,000 - 40,000; Part time

Job summary

A dynamic health organization in Chesterfield seeks a part-time Medical Records Administrator/Receptionist & Call Handler. Responsibilities include front of house care and appointment bookings. Candidates must possess strong communication skills and experience in medical settings. The role offers competitive benefits like 6 weeks annual leave and training. Working hours are Tuesdays, Thursdays, and Fridays.

Benefits

6 weeks annual leave

Birthday day off

Further training provided

Qualifications

• Experience of working in a medical setting required.
• Must have experience in working with members of the public.
• Previous reception work preferred.

Responsibilities

• Answer incoming calls in a timely and professional manner.
• Maintain a high level of confidentiality at all times.
• Provide a high standard of front of house care.

Skills

Excellent communication and interpersonal skills

Ability to work on own initiative

Willingness to develop new skills

Approachable, flexible, and caring attitude

Ability to work accurately and effectively

Education

5 GCSEs Grade C/4 and above, including Maths and English

Tools

Clinical software systems

Job description

Medical Records Administrator/Receptionist & Call Handler

InspireHealth is looking to appoint an individual to join our friendly and progressive administration team. Main duties to include extensive notes summarising with front of house reception desk and call centre for appointment bookings. Further training to be given as role progresses.

Main duties of the job

Maintain a high level of confidentiality at all times.

Provide a high standard of front of house care.

Answer incoming calls in a timely and professional manner.

Provide accurate and robust administrative work using a variety of computer programs to maintain paper light systems.

Ensure practice policies and procedures are adhered to.

About us

Inspire Health is a dynamic health organisation, based in 2 modern premises in central Chesterfield and Hasland.

There are good public transport and road connections to our sites, all of which are a short drive away from both the M1 motorway and the Peak District.

Inspire Health is a progressive medical health care provider, offering excellent NHS service delivery and patient care to diverse communities across a variety of settings. The group delivers care to in excess of 20000 registered patients.

Inspire Health is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit.

Salary and Benefits

Salary package is competitive and includes: 6 weeks annual leave plus bank holidays (pro rata if less than full time / under one year contract) and birthday day off, after probationary period completed.

Job Details

We currently have one position available: Part Time - 18 Hours, Tuesday: 12.30 to 18.30, Thursday: 08.00 to 14.00, Friday: 12.30 to 18.30

Job responsibilities

Inspire Health is looking to appoint an individual to join our friendly and progressive administration team. Main duties to include front of house reception desk and call centre for appointment bookings. Further training to be given as role progresses.

Person Specification

Experience

• Experience of working in a medical setting
• Experience in working with members of the public
• Experience of working in a busy environment
• Experience of clinical software systems
• Previous reception work
• Experience of working in a GP practice

Knowledge and Skills

• Excellent communication and interpersonal skills, both written and verbal
• Ability to work on own initiative and in a team
• Willingness to develop new skills and undertake training
• Approachable, flexible, and caring attitude
• Ability to work accurately and effectively as directed
• An understanding of work within a surgery environment

Qualifications

• 5 GCSEs Grade C/ 4 and above, or equivalent, including Maths and English

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Inspire Health is an equal opportunities employer.