Medical Receptionist / Patient Advisor

NHS; High Wycombe; On-site; GBP 10,000 - 40,000; Part time

Job summary

Une opportunité d'excellence de travailler dans un cabinet généraliste bien établi au centre de High Wycombe. Nous recherchons un Réceptionniste Médical motivé pour rejoindre notre équipe de première ligne, offrant un service de soutien dans un environnement dynamique. Une formation complète est fournie, et nous nous engageons à fournir un lieu de travail amical et coopératif.

Qualifications

• Compétences en communication et en service à la clientèle excellentes requises.
• Formation complète sera fournie pour le système EMIS.
• Expérience de travail dans une pratique GP souhaitable.

Responsibilities

• Fournir un service efficace et attentionné aux patients.
• Effectuer des tâches administratives au sein de la réception.
• Travailler dans un environnement sous pression.

Skills

Communication

Customer Service

Basic IT Skills

Education

Educated to GCSE level or equivalent (C or above in Maths and English)

Tools

EMIS Clinical System

Job description

An excellent opportunity to work in a busy, long established teaching GP Practice. The surgery is located in the centre of High Wycombe and delivers a primary health care service to over 11,200 patients, through our friendly, professional and experienced GP, nursing, wider clinical staff and administrative teams.

Main duties of the job

We are seeking a part time receptionist to join our team of 8 receptionists / administrators, in providing an efficient and caring front-line service to patients and other callers to the practice.

About us

We are a friendly & supportive training practice. Our team includes 5 x GP Partners, 2 x Salaried GP's, 4 x Nurse Practitioners, a Practice Nurse, a Health Care Assistant and a Pharmacist. All supported by an excellent administration team. We are actively involved with our PCN where we have the use of a range of healthcare professionals including First contact Physios, Paramedics, Pharmacists, Social Prescribing Link workers, Care Co-ordinators and a Mental Health Practitioner.

Job responsibilities

An excellent opportunity to work in a friendly, busy GP Practice.

We are currently looking to recruit an enthusiastic, hardworkingand motivated Medical Receptionist / Patient Advisor to join our dedicated"Front Line Team".

Knowledge of General Practice and the EMIS Clinical Systemwould be desirable but not essential as full training will be provided.

Applicants must have excellent Communication and Customer ServiceSkills, basic IT Skills and have the ability to work as part of an existingteam in a calm and professional manner. You will be involved in all aspects of reception area work which will includes administrative tasks.

The job can be very pressured and is certainly not for the fainthearted.

You would be required to work a shift pattern of Monday, Wednesday and Friday mornings - 07:45 to 13:00. These are the ideal shifts we are advertising but we are happy to negotiate alternative shift patterns if required. Please let us know at the application stage if it differs to the above.

Person Specification

Qualifications

• Educated to GCSE level or equivalent, including Maths and English (C or above).
• Knowledge of General Practice and the EMIS Clinical System would be desirable but not essential, as full training will be provided.

Experience

• Must have excellent communication skills, customer services skills, basic IT skills and have the ability to work as part of an existing team in a calm and professional manner.
• Experience of working in a GP Practice.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Depending on experienceFrom £12.50 / hour