Medical Receptionist - Kelso Medical Practice

NHS Scotland; City of Edinburgh; On-site; GBP 24,000 - 30,000; Full time

Job summary

NHS Scotland's Kelso Medical Practice is seeking a Medical Receptionist to join their team. This role involves providing excellent customer service, managing patient interactions, and performing administrative duties. Flexible shifts and training are available, making it a great opportunity for enthusiastic individuals.

Benefits

Access to NHS pension scheme

Friendly and supportive team

Range of benefits

Qualifications

• Excellent customer service skills.
• Good working knowledge of the Microsoft Office suite.
• Experience with EMIS and Docman desirable but not essential.

Responsibilities

• Dealing with patients over the phone or face to face.
• Processing prescriptions and making appointments.
• Performing a range of other administrative duties.

Skills

Customer service

Communication

Flexibility

Tools

Microsoft Office

EMIS

Docman

Job description

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Medical Receptionist - Kelso Medical Practice, Edinburgh

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Client:

NHS Scotland

Location:

Edinburgh, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

6e70da95b759

Job Views:

4

Posted:

22.06.2025

Expiry Date:

06.08.2025

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Job Description:

Kelso Health Centre

Kelso Medical Group Practice

Medical Receptionist

(Monday Friday)

We are currently looking for a friendly and enthusiastic person with excellent customer services skills to join our Practice Medical Reception team. The role will include dealing with patients over the telephone or face to face, requests for information, processing prescriptions, making appointments and a range of other administrative duties. Good working knowledge of the Microsoft suite (Outlook, Word, etc) is desirable. Experience with EMIS and Docman would be advantageous but not essential, as training would be provided.

The service runs Monday to Friday from 7.45am to 6:30pm so we are looking for an individual who is flexible and able to work different shifts.

• Typical Shift Pattern 8.00am to 15.30pm and 11am to 18.30pm

Weekly hours ideally 35 hours per week. The Practice would consider less hours / job share for the right candidate (s). The successful applicant(s) must be available to work both shift patterns to fit in with our teams working rota.

This is a challenging role in a fast paced environment, where excellent verbal and written communication skills and a flexible approach to workload are required. You will be rewarded by being part of a friendly and well supported team, a range of benefits and access to the NHS pension scheme.

We are keen to find the right person for this position, so we would welcome informal visits or further enquiries to the Practice Manager, Cameron Scott at or on 01573 224424.

Applications in writing, enclosing a current CV, remuneration details, contact details of two referees and covering letter should be sent to:

Practice Manager

Kelso Medical Group Practice

The Health Centre

Inch Road

Kelso

TD5 7LF

Applications by email to the above address are also acceptable.