Medical Receptionist - Coldstream

NHS National Services Scotland; Coldstream; On-site; GBP 10,000 - 40,000; Part time

Job summary

A healthcare provider in Scotland is looking for an enthusiastic part-time receptionist to join their friendly team. The role involves working 18 hours per week across three days, with an hourly rate of £12.21. Applicants should possess good communication and keyboard skills, and be able to handle pressure sympathetically. Training will be provided, and applications should be directed to the practice manager.

Qualifications

• Training will be given.
• Good communication and keyboard skills required.
• Ability to work under pressure and to tight timescales necessary.
• Pleasant telephone manner is essential.
• Must handle public inquiries sympathetically.

Responsibilities

• Join the busy team as a receptionist working 18 hours per week.
• Cover early and late shifts on a rotational basis.
• Support the practice in covering annual leave and sickness absence.

Skills

Communication skills

Keyboard skills

Ability to work under pressure

Pleasant telephone manner

Sympathetic approach to the public

Job description

Overview

Coldstream Medical Practice is looking for a part time receptionist to join our busy team for 18 hours per week.

Receptionist vacancy x 1 (temporary with a view to being permanent).

Hours & Pay

Hours of work will be over 3 days (Tuesday, Thursday and Friday – 6 hours per day) and will involve both early and late shifts on a rotational basis. You will need to be able to work flexibly to cover annual leave and sickness absence within the team.

Hourly rate is £12.21 per hour.

Requirements

• Training will be given
• Good communication and keyboard skills
• Ability to work under pressure and to tight timescales
• Pleasant telephone manner
• Ability to deal sympathetically with members of the public

About the team & role

We’re looking for an enthusiastic, friendly, multi-tasker, with an excellent work ethic to join our small, friendly practice team which consists of three GP Partners, two Salaried GPs, a Practice Nursing team, excellent Administration team and a practice dog. We are also a training practice for GP Registrars, Medical Students and other staff.

Applications

Applications in writing with covering letter, CV and details of 2 referees should be posted or emailed to:

Yvonne Archibald, Practice Manager, Coldstream Medical Practice, Kelso Road, Coldstream, TD12 4LQ

[e-mail]

Closing date

Friday, 31st October 2025

Equality & Diversity

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.