Medical Receptionist/Care Navigator (Maternity cover)

NHS; Gloucester; On-site; GBP 18,000 - 24,000; Part time

Job summary

NHS is seeking a part-time Medical Receptionist/Care Navigator for maternity cover, with responsibilities including scheduling appointments, issuing prescriptions, and patient interactions. The successful candidate will join a friendly team and work across two practice sites in Gloucester for an 18-hour work week.

Qualifications

• Previous experience in a reception/administration role within general practice is desirable.

Responsibilities

• Making/canceling appointments for all clinicians.
• Issuing prescriptions.
• New registrations.
• Liaising between clinicians and patients.

Skills

Good communication skills

Experience handling phone calls

Job description

Medical Receptionist/Care Navigator (Maternity cover)

We are looking for a part-time Medical Receptionist to join our friendly team of 13 on a fixed-term contract providing maternity cover. This will be for between 9-12 months. There is a high likelihood that we will be able to offer you a role at the end of the fixed-term contract.

Our Reception team works across two sites:

Lassington Lane, Highnam, Gloucester, GL2 8DH

The successful candidate will be expected to work at both sites.

The ideal candidate will be a great team player, have an upbeat attitude, and a great sense of humour.

The vacancy is for part-time (18 hours per week) to be worked as follows:

Monday 2pm-6:30pm, Tuesday 2pm-6:30pm, Thursday 2pm-6:30pm, and Friday 8:30am-1pm

Previous reception experience is desirable.

Please note that the current rate of pay is under review and is likely to increase in September/October.

Main duties of the job

• Making/canceling appointments for all clinicians
• Issuing prescriptions
• New registrations
• Giving results
• Scanning documents to patient notes
• Liaising between clinicians and patients
• Actioning and monitoring the practice email

About us

The Alney Practice is based across two sites, Cheltenham Road and Highnam. We strive to offer the best possible healthcare for our patients and pride ourselves on providing timely, quality care across a wide range of services.

Job responsibilities

For a full list of duties, please refer to the attached job description.

• Making/canceling appointments for all clinicians
• Issuing prescriptions
• New registrations
• Giving results
• Scanning documents to patient notes
• Liaising between clinicians and patients

Person Specification

Qualifications

Experience

• Good communication skills
• Experience handling phone calls
• Previous experience in a reception/administration role within general practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A disclosure check will be required to verify any previous criminal convictions.