Medical Receptionist (12 MONTH FTC)

TN United Kingdom; London; On-site; GBP 27,000; Full time

Job summary

An established industry player is seeking a Medical Receptionist for a dynamic role across multiple locations in Central London. This full-time position offers a competitive salary and a supportive working culture, where your contributions are valued. You'll play a crucial role in providing top-notch service to patients and their families, ensuring smooth operations at the reception and administrative areas. With a commitment to excellence, this role offers opportunities for career development and a comprehensive benefits package. If you're passionate about patient care and have a knack for organization, this is the perfect opportunity for you.

Benefits

Contributory pension scheme (up to 20%)

Private Medical Healthcare

33 days annual leave

Season ticket loan

Family benefits

Retail discounts

Career development opportunities

Qualifications

• Experience as a receptionist in a private hospital or healthcare environment is essential.
• Strong PC skills required.
• Flexibility to adapt to changing workloads.

Responsibilities

• Provide professional, patient-focused service at reception, registration, bookings, and cashiering areas.
• Handle issues, requests, and enquiries promptly and courteously.
• Maintain organized, accurate records while ensuring confidentiality.

Skills

Customer Service Skills

PC Skills

Flexibility

Job description

Social network you want to login/join with:

Medical Receptionist (12 MONTH FTC), London

col-narrow-left

Client:

The London Clinic

Location:

London, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

492753348682

Job Views:

9

Posted:

26.04.2025

Expiry Date:

10.06.2025

col-wide

Job Description:

Details

Medical Receptionist (12 MONTH FTC)

Vacancy type: Fixed term

Summary of role:

We have an exciting opportunity for a Medical Receptionist to join our team. This role is based across multiple locations within the Harley Street area in Central London (W1G 7LD). We are offering a competitive salary of £26,210 per annum plus a fantastic array of benefits.

Established in 1932, The London Clinic is one of the UK’s largest private hospitals, with 8 state-of-the-art facilities located in the heart of London’s medical community around Harley Street. We have circa 1350 employees, and we are dedicated to providing our patients with expert, individualised treatment and care. We cover a comprehensive range of services, including complex medical and surgical procedures plus a range of cancer services. The London Clinic has a supportive and warm working culture where your contribution is valued, and you can help us deliver our three core values of “We go further”, “We work as one” and “We personalise care.”

Job Profile

The Medical Receptionist will provide a professional and patient-focused service to our referring Consultants and their patients. The Medical Receptionist will provide admin support for medical administrative areas. The ideal candidate will be flexible, supportive, well-kept, and possess first-class customer service skills to support patients and visitors daily.

Please note that all successful candidates will need to go through our full onboarding process, which includes 3 years of employment history references, ID verification, DBS check (costs covered), and occupational health clearance by our designated onboarding team.

• Job Type: Full-time, permanent, 40 hours per week
• Rota: Monday to Friday – between 7:30am to 8pm, plus rotating Saturdays. Sunday shifts may be additional if required. Days off will be provided during the week in lieu of weekend shifts.
• Salary: £26,210 per annum
• Location: Various locations within The London Clinic (Nearest stations: Regents Park, Baker Street, Great Portland Street)
• Benefits: Contributory pension scheme (up to 20%), Private Medical Healthcare, 33 days annual leave, Season ticket loan, family benefits, retail discounts, career development opportunities, and more.

Key Duties

• Provide professional, patient-focused service at reception, registration, bookings, and cashiering areas.
• Handle issues, requests, and enquiries promptly and courteously, notifying relevant individuals and following up accordingly.
• Ensure collection of payments via cash or electronic transactions.
• Maintain organized, accurate records while ensuring confidentiality of patient and visitor information.
• Coordinate activities to minimize delays and facilitate smooth patient visits.

Skills & Experience

• Experience as a receptionist in a private hospital or healthcare environment is essential.
• Strong PC skills required.
• Flexibility to adapt to changing workloads.
• Ability to work well independently and as part of a team.

The London Clinic is committed to safeguarding and protecting all adults at risk, children, and young people through robust safer recruitment practices, including pre-employment checks and DBS disclosures. We welcome applicants from diverse backgrounds and perspectives to build a representative team.