Medical Receptionist

Integrated Care System; Wakefield; On-site; GBP 18,000 - 24,000; Full time

Job summary

A leading healthcare provider is seeking a Medical Receptionist to join their dedicated team at Rycroft Primary Care Centre. The successful candidate will deliver high-quality reception services to patients, working in a supportive, friendly environment with opportunities for training and development. Responsibilities include managing appointments, handling patient inquiries, and ensuring smooth communication within the multidisciplinary team. A comprehensive benefits package including NHS pension and gym access will be offered.

Benefits

NHS pension

Annual leave

Sick pay

Free gym facilities

Qualifications

• Experience of working with the general public.
• Experience of administrative duties.
• Experience of working in a health care setting.

Responsibilities

• Provide a high standard of Reception service to patients.
• Manage bookings and appointments effectively.
• Act as central contact for patients and clinical team.

Skills

Communication

Customer Service

Teamwork

Education

GCSE Mathematics and English Grade C or above

AMSPAR Receptionists Qualification

NVQ Level 2 in Health and Social Care

Job description

We need a Medical Receptionist to join our friendly team at Rycroft Primary Care Centre.

We are looking for a team player who is enthusiastic, reliable and flexible.

This will be for 25 hours per week (5 hours, 5 days per week), plus sickness and holiday cover, with the flexibility to cover shifts between Monday - Friday 7.30am - 7pm when required.

Main duties of the job

To provide a high standard of Reception service to our patients, including dealing with enquiries promptly, efficiently, and courteously.

About us

We are a friendly GP Training Practice and have approximately 8,620 patients. We also have a small dispensing branch surgery in South Hiendley.

The successful candidate will receive training from our Reception Team Leader and will work within a team of eight receptionists.

Benefits will be a package of NHS pension, annual leave, sick pay and free use of our Gym facilities.

Job responsibilities

Tobe responsible for undertaking a wide range of reception duties and theprovision of general support to the multidisciplinary team. Duties can include but are not limited to, greetingand directing patients, effective use of the appointment system, bookingappointments, processing of information and assisting patients asrequired. To act as the central point ofcontact for patients, the distribution of information, messages and enquiriesfor the clinical team, liaising with multidisciplinary team members andexternal agencies such as secondary care and community service providers.

Person Specification

Experience

• Experience of working with the general public
• Experience of administrative duties
• Experience of working in a health care setting

Qualifications

• Educated to GCSE level or equivalent
• GCSE Mathematics and English Grade C or above
• AMSPAR Receptionists Qualification
• NVQ Level 2 in Health and Social Care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.