Medical Receptionist

NHS; Wakefield; On-site; GBP 18,000 - 24,000; Part time

Job summary

Join a welcoming team at Rycroft Primary Care Centre as a Medical Receptionist, providing essential support and delivering high-quality reception services to patients. This role involves greeting and assisting patients, managing appointments, while being a central communication point for the multidisciplinary team. Ideal candidates will have a passion for healthcare, relevant qualifications, and experience, ensuring a friendly environment for approximately 8,620 patients. Enjoy benefits such as NHS pension, annual leave, and gym access.

Benefits

NHS Pension

Annual Leave

Sick Pay

Free Gym Facilities

Qualifications

• Experience of working with the general public.
• Experience of administrative duties.
• Experience of working in a health care setting.

Responsibilities

• Providing a high standard of Reception service to patients.
• Greeting and directing patients, booking appointments, processing information.
• Acting as a central point of contact for patients and the clinical team.

Skills

Customer Service

Administrative Skills

Education

GCSE Level or Equivalent

GCSE Mathematics and English Grade C or Above

AMSPAR Receptionists Qualification

NVQ Level 2 in Health and Social Care

Job description

We need a Medical Receptionist to join our friendly team at Rycroft Primary Care Centre.

We are looking for a team player who is enthusiastic, reliable and flexible.

This will be for 25 hours per week (5 hours, 5 days per week), plus sickness and holiday cover, with the flexibility to cover shifts between Monday - Friday 7.30am - 7pm when required.

Main duties of the job

To provide a high standard of Reception service to our patients, including dealing with enquiries promptly, efficiently, and courteously.

About us

We are a friendly GP Training Practice and have approximately 8,620 patients. We also have a small dispensing branch surgery in South Hiendley.

The successful candidate will receive training from our Reception Team Leader and will work within a team of eight receptionists.

Benefits will be a package of NHS pension, annual leave, sick pay and free use of our Gym facilities.

Job responsibilities

Tobe responsible for undertaking a wide range of reception duties and theprovision of general support to the multidisciplinary team. Duties can include but are not limited to, greetingand directing patients, effective use of the appointment system, bookingappointments, processing of information and assisting patients asrequired. To act as the central point ofcontact for patients, the distribution of information, messages and enquiriesfor the clinical team, liaising with multidisciplinary team members andexternal agencies such as secondary care and community service providers.

Person Specification

Experience

• Experience of working with the general public
• Experience of administrative duties
• Experience of working in a health care setting

Qualifications

• Educated to GCSE level or equivalent
• GCSE Mathematics and English Grade C or above
• AMSPAR Receptionists Qualification
• NVQ Level 2 in Health and Social Care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.