Medical Receptionist

Integrated Care System; Porthmadog, Criccieth; On-site; GBP 18,000 - 24,000; Full time

Job summary

A healthcare organization in Porthmadog seeks an Administrative Assistant to provide essential support to the practice team. The role includes managing patient interactions and performing various administrative tasks. Candidates must possess NVQ Level 2 in administration or equivalent experience, and fluency in Welsh is essential. This position offers a chance to contribute positively to patient care within a supportive environment.

Qualifications

• Ability to facilitate communication between patients and healthcare professionals.
• Experience in a busy reception or office environment.
• Competency in Welsh is essential.

Responsibilities

• Provide general assistance to the practice team.
• Direct patients to appropriate services or professionals.
• Undertake administrative duties for smooth operations.

Skills

Welsh language proficiency

Communication skills

Customer service skills

Organizational skills

Education

NVQ Level 2 in administration or equivalent

Job description

Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Main duties of the job

The purpose of the role is to:

Undertake a variety of administrative duties to assist in the smooth running of the practice including the provision of secretarial and clerical support to clinical staff and other members of the practice team.

Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies.

The ability to speak Welsh is essential for this role

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

English or Welsh

• NVQ Level 2 in administration or equivalent qualification/experience

English or Welsh

• Experience of working in a busy reception or office environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Across both sites - Criccieth and Porthmadog

Across both sites - Criccieth and Porthmadog