Medical Receptionist

NHS; Oldham; On-site; GBP 18,000 - 24,000; Full time

Job summary

A healthcare practice in Oldham is seeking a highly organised Medical Receptionist. Responsibilities include greeting patients, scheduling appointments, and performing administrative tasks. The ideal candidate will have strong communication skills and be able to multitask in a fast-paced environment. Experience in a GP surgery is preferred. Join a friendly, patient-focused team dedicated to providing high standard care.

Qualifications

• Previous experience in a GP surgery preferred.
• Ability to prioritise tasks effectively.
• Excellent verbal and written communication skills.
• Ability to work well in a team environment.

Responsibilities

• Greet and check-in patients upon arrival.
• Schedule patient appointments and maintain the appointment calendar.
• Answer phone calls and respond to inquiries professionally.
• Maintain patient records and update information as necessary.
• Assist with administrative tasks such as filing and data entry.

Skills

Strong communication skills

Organisational skills

Multitasking ability

Knowledge of medical terminology

Education

Good standard of education - GCSE (A-C)

Tools

Office equipment (computers, printers, scanners)

Job description

Our mission at St Marys Medical Practice is to provide accessible high standard patient centered care in a supportive, polite and friendly manner whilst ensuring that all our staff and patients are treated with sincerity, dignity and respect.

We are seeking a highly organised and detail-oriented Medical Receptionist to join our team. The Medical Receptionist will be responsible for providing excellent customer service, managing patient appointments, and performing various administrative tasks. The ideal candidate will have strong communication skills and the ability to multitask in a fast-paced medical office environment.

Main duties of the job

• Greet and check-in patients upon arrival, ensuring a positive and welcoming experience
• Schedule patient appointments and maintain the appointment calendar
• Answer phone calls and respond to inquiries in a professional and courteous manner
• Maintain patient records and update information as necessary
• Assist with administrative tasks such as filing, scanning, mail/post and data entry

About us

We are a friendly, patient focused, team orientated practice situated Oldham, Greater Manchester serving 6700 patients. Our team consists of 4 GP partners, 3 salaried GPs, 2 practice nurses, 1 AP, 2 HCAs, a pharmacist, a focussed care worker, a safeguarding care coordinator as well as a fully established admin team. Our practice is also a training practice with up to 5 trainees at different stages of training supported by the partners and salary GPs.

Job responsibilities

The medical receptionist will complete administrative and reception duties in line with the requirements for a GP surgery. Further job details avaialable on request.

Person Specification

Qualifications

• Good standard of education - GCSE (A-C) 6 and over.
• Previous experience in a GP surgery preferred.
• Proficient in using office equipment such as computers, printers, and scanners.
• Strong organisational skills with the ability to prioritise tasks effectively.
• Excellent verbal and written communication skills.
• Ability to work well in a team environment.
• Knowledge of medical terminology is a plus.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.