Medical Receptionist

Staff Partners Business; North East; On-site; GBP 20,000 - 25,000; Part time

Job summary

A healthcare support organization in the Spennymoor area is seeking a Medical Receptionist to offer administrative support in a GP practice. The ideal candidate has experience in a similar role, proficiency in electronic health record systems like Emis or Systmone, and excels at communication and multitasking. This position requires a proactive person passionate about delivering quality patient care.

Qualifications

• Proven experience as a Medical Receptionist or in a similar role.
• Knowledge of medical terminology and procedures is advantageous.
• Strong proficiency in using electronic health records systems.

Responsibilities

• Greet patients and visitors professionally.
• Schedule appointments and manage the diary.
• Answer phone calls and inquiries promptly.
• Maintain accurate patient records and ensure confidentiality.
• Assist with administrative tasks such as filing and data entry.

Skills

Excellent communication skills

Interpersonal skills

Organisational abilities

Attention to detail

Ability to multitask

Tools

Emis

Systmone

Office software

Job description

Overview

• Temporary roles available
• Immediate start
• Part time availability 3 days per week 8.30am - 5pm

Are you immediately available and happy to take on a new challenge?

Do you have previous NHS GP experience using Emis or Systmone?

We are working with a lovely GP practice in the Spennymoor area, Durham, and surrounding areas who require the support of a Medical Receptionist/Administrator on a full-time ongoing temporary basis.

Our client requires someone who can hit the ground running with a good working knowledge of Emis or Systmone and previous experience working within a GP surgery, along with an excellent telephone manner and customer services skills.

Duties

• Greet patients and visitors in a professional and friendly manner
• Schedule appointments and manage the appointment diary efficiently
• Answer phone calls, emails, and inquiries promptly and direct them to the appropriate personnel
• Maintain patient records accurately and ensure confidentiality
• Process patient registrations, insurance forms, and payments
• Assist with administrative tasks such as filing, scanning, and data entry
• Coordinate with medical staff to ensure smooth patient flow

Qualifications

• Proven experience as a Medical Receptionist or in a similar role
• Knowledge of medical terminology and procedures is advantageous
• Excellent communication and interpersonal skills
• Strong organisational abilities with attention to detail
• Proficiency in using office software and electronic health records systems
• Ability to multitask in a fast-paced environment

If you are a proactive individual with a passion for delivering high-quality patient care through efficient administrative support, we welcome your application for the Medical Receptionist position.