Medical Receptionist

Fsradiology; Australia; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading company in diagnostic imaging is seeking a Medical Receptionist for their Malvern clinic. The role involves managing patient inquiries, scheduling appointments, and ensuring a welcoming environment. Ideal candidates are customer-focused with strong organizational skills. Join a dynamic team committed to professional development and patient care.

Benefits

Attractive remuneration and benefits

Paid Parental Leave

Potential for growth

Commitment to professional development

Flexible working arrangements

Qualifications

• Experience in a Radiology background is highly regarded.
• Strong customer service and patient focus skills.

Responsibilities

• Manage phone enquiries and greet patients.
• Schedule appointments and process invoices.
• Ensure reception area is clean and presentable.

Skills

Customer Service

Attention to Detail

Time Management

Organizational Skills

Job description

About The Role

Capital Radiology are looking for a customer service superstar to join our team as a Medical Receptionist at our Malvern clinic on a full-time basis.

As a medical receptionist you will be responsible for

• Managing all phone enquiries in a timely, professional and confidential manner
• Front of house reception / greeting patients upon arrival
• Schedule appointments for patients and referrers
• Issue patient invoices/receipts and process Medicare rebates as required
• Enter and update patient registration details
• Ensure the reception and waiting area is clean and presentable at all times

This is an outstanding opportunity for those who are eager to learn, driven, resilient and empathetic, whilst also possessing a strong customer service background.

About Us

We are united by a shared vision: to be the diagnostic imaging specialists of choice, serving our communities with compassion, integrity, and precision. Our commitment to this vision means we are the first-choice provider for community-based diagnostic imaging.

We are a part of the Integral Diagnostics (IDX) community, which is a network of community-based medical imaging clinics across Australia and New Zealand including the brands: Capital Radiology, Future Medical Imaging Group, Lake Imaging, Fowler Simmons Radiology, Imaging Olympic Park, Radiology Tasmania, Direct Radiology, APEX Radiology and more. We're a team of over 3000 employees across 150 clinics, filled with experienced staff who put people first.

Our focus is to provide affordable and accessible imaging services, supported by the latest technology, delivered by skilled and compassionate staff.

You Will Have

• Strong customer service and patient focus skills
• Eagerness to learn
• Excellent time management and organisational skills
• High level of attention to detail and confidentiality
• Ability to work autonomously, as well as part of a team
• Experience in a Radiology background, as well as exposure to Medicare services will be highly regarded

We Offer

• A dynamic team environment
• Attractive remuneration and benefits
• Paid Parental Leave
• Potential for growth
• Commitment to professional development and education
• Flexible and supportive working arrangements

Applying

We believe diversity in all its forms enriches the workplace; regardless of, but not limited to gender, age, disability, nationality, culture, religious beliefs and sexual orientation.We know great minds don’t think alike, so as an Equal Opportunity Employer, we are committed to building a diverse workforce. We welcome and consider applications from all qualified candidates, regardless of their background.

If you have any questions or require any adjustments within the recruitment process, please reach out [e-mail].

Applications submitted to the above email will not be considered, please apply through the job advert.

We are part of the Circle Back Initiative, and we are committed to keeping you informed of your progress either via phone or email after the application close date.