Medical receptionist

NHS; Huddersfield; On-site; GBP 18,000 - 24,000; Full time

Job summary

A healthcare provider in Huddersfield is looking for a medical receptionist to join their team. The role offers approximately 25 hours per week with flexibility required. Essential skills include customer service, IT proficiency, and good communication. Training on the IT system will be provided, and the position emphasizes patient confidentiality. The candidate should have GCSEs in English and Maths.

Benefits

Free parking

NHS pension

Bluelight discount

Qualifications

• Strong customer service skills are essential.
• Competence in IT skills necessary for the role.
• Ability to work flexibly to cover additional hours.

Responsibilities

• Provide reception and administrative support to the practice.
• Handle patient interactions in a kind and friendly manner.
• Manage sensitive patient information with confidentiality.

Skills

Customer service experience

IT skills

Good written communication

Good oral communication

Time management

Organisational skills

Empathy

Listening skills

Education

GCSE A to C in English & Maths

Tools

System One

Job description

We are recruiting for a medical receptionist to join our friendly and busy team of 5 receptionist and 3 admin. This role provides reception and administrative support to the whole practice. Customer service experience and IT skills are essential. A knowledge of primary care and the IT system (System One) would be an advantage but not essential as training is provided. Good written and oral communication skills are also essential as well as good time management and organisational skills to prioritise your workload, along with an understand of, and commitment to, patient confidentiality.

Main duties of the job

This is a permanent post for approximately 25 hours per week, ranging between 7.45 am start & 8 pm finish for extended access on a Thursday. Flexibility will be required to cover additional hours as necessary. Please see Job Description and application form.

About us

We are a very busy village surgery with around 6,300 patients.

We offer free parking, NHS pension and bluelight discount.

Job responsibilities

Please kindly see our full receptionist job description attached to this advert in supporting documents.

Full training will be provided.

Person Specification

Qualifications

• GCSE A to C in English & Maths.
• System One advantageous.

Experience

• A kind, friendly manner showing empathy and listening skills would be essential.
• Primary care advantageous.
• Secondary care and social would be an advantage.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.