Medical Receptionist

NHS Scotland; Glasgow; On-site; GBP 10,000 - 40,000; Part time

Job summary

Carntyne Medical Centre is seeking a part-time receptionist to join their friendly team, working 25 hours a week, primarily in the afternoons. Successful candidates will handle patient inquiries, manage appointments, and provide administrative support while maintaining confidentiality. Good IT and customer relation skills are essential, with training provided for specific systems.

Qualifications

• Good customer relation and telephone skills.
• Ability to work under pressure in a busy environment.
• Willingness to learn and be a team player.

Responsibilities

• Dealing with patients via telephone or face-to-face.
• Signposting patients to appropriate services.
• Processing prescriptions and booking appointments.

Skills

Customer Relation

Telephone Skills

IT Skills

Ability to Work Under Pressure

Team Player

Tools

EMIS

DOCMAN

Job description

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Due to retirement Carntyne Medical Centre is looking to recruit a part time receptionist to join our friendly team.

The post will be 25 hours per week 1pm -6pm Monday to Friday. Flexibility to work 8.30 to 6pm is required to cover annual leave and any short notice or long term absence.

Should have good IT, customer relation and telephone skills in this front facing role. Ability to work under pressure within a busy environment is essential.

The ideal candidate will show a willingness to learn and be a team player. Uphold patient confidentiality at all times.

The role involves dealing with patients either by telephone or face to face. Signposting patients to appropriate services, processing prescriptions, booking appointments and all other administrative services as required.

Knowledge of EMIS/DOCMAN would be an advantage but full training will be provided.

Whilst training some days may involve working a morning session instead of the afternoon.