Medical Receptionist

Integrated Care System; Brighouse; On-site; GBP 10,000 - 40,000; Part time

Job summary

A local healthcare provider in Brighouse is seeking a part-time medical receptionist to join their friendly team. The role includes greeting patients, answering calls, and handling administrative tasks. Applicants should have good education, basic computer skills, and customer care experience. Salary ranges from £12.21 to £12.30 per hour based on experience.

Qualifications

• Experience as a Medical Receptionist in a GP setting is preferred.
• Knowledge of NHS practices and familiarity with SystmOne are desirable.

Responsibilities

• Greet patients and answer the telephone efficiently.
• Manage appointment requests and patient records.
• Perform administrative tasks such as faxing and photocopying.

Skills

Basic computer skills

Customer care experience

Education

Good education with literacy and numeracy skills

Job description

An opportunity has arisen for a medical receptionist to join our friendly team.

15 hrs p/w per week, to be worked over 3 days: Wednesday 7:30am-1:30pm, Thursday 12:30pm-6:30pm, and Friday 1:30pm-4:30pm.

We are a well-organised practice in Rastrick, Brighouse, striving to provide high-quality care to our patients. Our growing list size currently exceeds 5000 patients.

Previous applicants need not apply.

Main duties of the job

The role involves greeting patients, answering the telephone, and a variety of administrative duties. Basic computer skills are essential. NHS General Practice experience and knowledge of SystmOne are desirable but not essential.

Flexibility to cover holidays and sickness is required.

About us

We are a small, friendly team offering excellent appointment access without telephone triage, with consistently positive patient feedback.

Job responsibilities

Job Summary:

Receive, assist, and direct patients to the appropriate service or healthcare professional courteously and efficiently. Provide general assistance to the Practice team and project a positive, friendly image to patients and visitors, in person or via telephone.

Job Responsibilities:

• Thorough knowledge of Practice procedures and adherence to protocols.
• Faxing, photocopying, and other administrative duties.
• Reception duties including greeting patients and handling prescriptions.
• Processing appointment requests and managing patient visits.
• Updating patient records and handling change of details.
• Processing repeat prescriptions according to guidelines.
• Scanning letters and medical records.
• Managing the telephone system and ensuring building security.
• Additional tasks such as room clearing, making coffee, chaperoning, and training.

Person Specification

Qualifications

• Good education with literacy and numeracy skills.
• Experience with computers and as a Medical Receptionist in a GP setting.
• Customer care experience dealing with the public.

Disclosure and Barring Service Check

This role requires a DBS check under the Rehabilitation of Offenders Act (Exceptions Order) 1975.

Salary: £12.21 to £12.30 per hour, depending on experience.