Medical Receptionist

NHS; Barnsley; On-site; GBP 20,000 - 25,000; Full time

Job summary

Un cabinet médical dynamique recherche un réceptionniste pour assurer un service personnalisé auprès des patients. Les responsabilités incluent la gestion des rendez-vous, le traitement des enquêtes téléphoniques et le soutien administratif. Le candidat idéal aura une expérience de la réception médicale et une capacité à travailler au sein d'une petite équipe.

Qualifications

• Expérience préalable en réception médicale et administration.
• Capacité à travailler en équipe.

Responsibilities

• Répondre aux appels téléphoniques et traiter les demandes des patients.
• Réserver et trier les rendez-vous par téléphone.
• Saisir les détails des patients dans le système informatique.

Skills

Communication

Organisation

Travail en équipe

Job description

As a receptionist you are often the first person the patients meet.

You will:

Book patients in for their appointments

Enter patient details onto the computer system

Direct patients where to go within the health centre

Answer telephone calls, sometimes directing call to other staff members through the phone system.

Book and triage appointments by telephone.

Answer queries from patients and other staff members.

Main duties of the job

Dealing with telephone enquiries.

Booking and amending patientappointments in line with practice procedures ensuring optimum efficiency ofour appointments system.

Electronically filing documents

Dealing with medication requests.

Copy and recording medical notes.

Other duties will include.

Filing

Chasing up patient results andreports

Photocopying

Word Processing

About us

We are a small practice with around 2,500 patients and we pride ourselves in our personal service and our friendly approach to our patients and workforce.

Job responsibilities

You will:

Book patients in for theirappointments

Enter patient details onto thecomputer system

Direct patients where to go withinthe health centre

Answer telephone calls, sometimesdirecting call to other staff members through the phone system.

Book and triage appointments bytelephone.

Answer queries from patients andother staff members.

Other duties will include.

Filing

Chasing up patient results andreports

Photocopying

Word Processing

Person Specification

Experience

• Previous experience of Medical Reception and Administration work.
• Be able to work as part of a small team.
• Experience of working within Primary Care.

Qualifications

• Qualification are desirable but not essential.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.