Medical Professional Standards Officer

Transformation Unit; Greater London; Híbrido; GBP 26.000 - 34.000; Jornada completa

Descripción de la vacante

Imperial College Healthcare NHS Trust in London seeks an experienced administrator to support the Medical Directors’ Office. You will manage information flows, coordinate routine priorities and provide timely, accurate data to stakeholders.

Working closely with clinicians, managers and the wider admin team, you will help maintain service levels, support appraisal/revalidation processes, and contribute to continuous improvement across cross-site teams in this prestigious NHS Trust.

Formación

• Experience with hospital admin systems and e-systems.
• Strong stakeholder relations with clinicians and managers.
• Experience in NHS Trust of similar size.
• Experience with appraisal/revalidation processes.

Responsabilidades

• Provide comprehensive admin support to Medical Directors’ Office.
• Prioritise own workload and coordinate with department.
• Provide cross-site support for inter-team collaboration.
• Produce ad-hoc information and reports.
• Monitor service levels with stakeholders.

Conocimientos

Data analysis

Stakeholder management

Customer service

Educación

NVQ Level 4

First degree

Herramientas

Appraisal systems

Descripción del empleo

Fulfil your potential in hospitals that make history:

Charing Cross, Hammersmith, St Mary’s, Queen Charlotte’s & Chelsea and Western Eye.

With five world-renowned hospitals, Imperial College Healthcare NHS Trust is full of opportunity if you are looking to develop your healthcare career.

We are an NHS Trust of approximately 16,000 people, providing care for over a million and a half patients from north west London and beyond every year.

We have a rich heritage and an ambitious vision for the future of our patients and local communities.

With our partners, Imperial College London, and The Royal Marsden NHS Foundation Trust, we form Imperial College Academic Health Science Centre, one of 6 academic health science centres in the UK, working to ensure the rapid translation of research for better patient care and excellence in education.

We are proud of our heritage in innovation and we are early adopters of new insights in technologies, techniques and treatments for improving health.

Job overview

As a key member of the Medical Directors’ Office, to provide a comprehensive and efficient administration service to the Medical Professional Standards team and stakeholders whilst also working in close collaboration with other administrative staff and management in the department.

To work independently, managing and prioritising own workload and liaising closely with the wider administration team within the department.

Provide cross site support to enable co-operation within and amongst teams.

Main duties of the job

• Demonstrate a high level of communication and interpersonal skills in dealing with a wide range of NHS staff, including senior clinical staff, management leads across the organisation and external agencies.
• To ensure stakeholder service level standards are met.
• Assisting in the delivery of relevant training and offering a well informed advice.
• Establishing, maintaining and monitoring excellent office administration and information systems.
• Supporting the continual improvement of processes, e-systems and consultant/SAS and trust grade information to meet the needs of both internal and external stakeholders.
• Provision of ad-hoc information and reports as requested.

Working for our organisation

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.

• career development
• flexible working
• wellbeing
• staff recognition scheme
• Cycle to Work
• car lease schemes
• season ticket loan
• membership options for onsite leisure facilities

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.

Environmental sustainability
Climate change and poor air quality is a health emergency that harms people’s health and wellbeing and widines health inequalities. The Trust is also committed to reducing its impact on the environment by reducing our greenhouse gas emissions to Net Zero by 2045. All our employees have a role to play, and we have an active green network that supports staff to act in ways that ensures that our services are efficient, sustainable and reduce our impact on the environment www.imperial.nhs.uk/about-us/our-strategy/green-plan .

Detailed job description and main responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews please view the Job Description attachment with the job advert.

Person specification

Education/ Qualifications

• NVQ Level 4 / at least two strong Advanced Levels/ equivalent qualifications or relevant experience gained in a similar organisation.
• First level degree in a relevant subject.

Experience

• Knowledge and operation of hospital/clinical administration systems for example Appraisal/Revalidation e-systems.
• Experience of stakeholder working for example developing relationships with high level clinicians such as consultants, GPs, managers and other clinical staff.
• Previous experience in an NHS Trust of a similar size and complexity.
• Has existing experience of working specifically with appraisal/revalidation e-systems.

Skills/Knowledge/ Abilities

• Ability to input, retrieve and analyse data accurately from a computerised system/complex database.
• Experience of supporting Appraisal/Revalidation in an NHS Organisation or Private setting.
• Formally customer service trained in either Public or Private sector or equivalent experience.

Right to work

If you need sponsorship to work in the UK, please visit the Home Office website for information on sponsorship and visa status before you fill in your application form. Due to recent changes in the UK immigration rules which affect Skilled Worker Visas, Global Business Mobility, Higher Skill Level and Increased Salary Thresholds, please ensure that you are able to meet the requirements to live and work in the UK before applying. Further information about eligibility is available on UK Visas and Immigration - GOV.UK

We operate a joint recruitment hub across the North West London Acute Provider Collaborative Group. As part of this, your application and personal data may be shared with partner trusts within the group for recruitment and workforce purposes, in line with general data protection regulation (GDPR).