Medical Practice Admin Apprentice — Launch Your Career

Grove House Surgery; Shepton Mallet; On-site; GBP 6,900 - 9,600; Part time

Job summary

Grove House Surgery in Shepton Mallet is offering an apprentice position within the Patient Services Team to start a career in health care administration. This is a Business Administrator (level 3) apprenticeship with a clear route to permanent work for the right candidate.

You will gain hands-on admin experience, handle calls, manage patient records, and use clinical IT software while developing communication, organisation and teamwork skills in a supportive practice environment.

Qualifications

• GCSE English and Maths at A-C/9-4 are desirable.

Responsibilities

• Answer the telephone, liaise with staff and patients, and access patient medical records.
• Use clinical IT software for patient management and carry out general admin tasks such as photocopying, emails, post and filing.
• Provide general administrative support and operate office equipment.
• Make and receive telephone calls, both external and internal, and work effectively with others.
• Produce a variety of documents and maintain a strict code of confidentiality.
• Understand and follow practice policies and procedures.
• Participate in an annual performance review and undertake training as required for better performance.
• Work well within a team and be flexible to meet the needs of the surgery.

Skills

Communication skills

IT skills

Organisation skills

Customer care skills

Problem solving skills

Administrative skills

Number skills

Team working

Initiative

Patience

Flexible

Reliable

Education

GCSE English

GCSE Maths

Job description

Grove House Surgery in Shepton Mallet is offering an apprentice position within the Patient Services Team to start a career in health care administration. This is a Business Administrator (level 3) apprenticeship with a clear route to permanent work for the right candidate.

You will gain hands-on admin experience, handle calls, manage patient records, and use clinical IT software while developing communication, organisation and teamwork skills in a supportive practice environment.