Medical Malpractice Claims Specialist – London

Emerald Group; Greater London; On-site; GBP 35,000 - 55,000; Full time

Job summary

Emerald Group in London is seeking a dedicated Claims Adjuster with experience in Healthcare claims handling, primarily Medical Malpractice in the UK. You will work within the claims team to maintain a high-quality service for policyholders, brokers, underwriters and capacity providers.

Key duties include handling claims according to guidelines, developing relationships with stakeholders, prompt reserving, third-party recoveries, and meeting deadlines in lawsuits and queries.

Qualifications

• Experience in Healthcare claims handling – predominately Medical Malpractice in the UK.
• Proactive, conscientious claims professional with 3–5 years insurer claims handling experience.
• Degree level education (2:1 or higher) preferred.

Responsibilities

• Proactively handle claims in accordance with Claims Handling Guidelines.
• Foster good relationships with policyholders, brokers, underwriters and capacity providers, and drive excellent customer service.
• Ensure prompt and accurate reserving, identifying and pursuing relevant third party recoveries and seeking to reduce claims leakage.
• Identify deadlines such as those stipulated within lawsuits, demand letters and in addressing claims queries.
• Work with service providers to ensure quality/value for money within timeframes and guidelines.
• Support to the Specialty Lines Claims Manager, the Claims Director and team; attend underwriting meetings and provide feedback on claims issues/trends.
• Degree level education (2:1 or higher) preferred.
• At least 3-5 years insurer claims handling experience in the London market or equivalent.

Skills

Healthcare claims handling

Medical malpractice

Customer service

Relationship building

Prioritisation

Education

Degree (2:1 or higher)

Job description

Emerald Group in London is seeking a dedicated Claims Adjuster with experience in Healthcare claims handling, primarily Medical Malpractice in the UK. You will work within the claims team to maintain a high-quality service for policyholders, brokers, underwriters and capacity providers.

Key duties include handling claims according to guidelines, developing relationships with stakeholders, prompt reserving, third-party recoveries, and meeting deadlines in lawsuits and queries.