Medical Information Specialist with French

Thermo Fisher Scientific; Cambridge; On-site; GBP 30,000 - 45,000; Full time

Job summary

A global healthcare company based in Cambridge seeks a Medical Information Specialist fluent in French and English. In this role, you will manage medical information inquiries and ensure compliance with regulatory guidelines. The ideal candidate holds a life science degree and possesses excellent customer service skills. This position offers an opportunity to support healthcare providers and improve patient outcomes.

Qualifications

• Degree in a medical or life science field is required.
• Fluency in French and strong English communication skills are necessary.
• Ability to work independently and in a team environment.

Responsibilities

• Respond to medical information inquiries through various channels.
• Document inquiries in the appropriate database.
• Identify and report adverse events in compliance with guidelines.

Skills

Fluency in French verbal and written

Great communication skills in English

Organizational skills

Customer service oriented

Education

Degree in a medical related field or life science degree Medicine, Pharmacy, Dentistry

Tools

Computer systems (hardware and software)

Job description

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Medical Information Specialist with French, Cambridge

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Client:

Thermo Fisher Scientific

Location:

Cambridge, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

ba4b3384271d

Job Views:

19

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future.

Division Specific Information

Within Medical Communications, we improve patient health by supplying medical information services to our customers, patients and healthcare providers. We engage with healthcare professionals, regulatory agencies and pharmaceutical customers to help them navigate regulatory and compliance requirements around the world. We run medical information inquiries, document adverse events and product complaints, report product launches, prepare standard responses to inquiries and develop process improvements for customer implementation.

Discover Impactful Work:

PPD is looking for medical information specialists for its growing Medical Communications department.

Start a career you will enjoy!

Join a team of energetic healthcare professionals supporting one or more pharmaceutical/biotech companies.

As a front-line specialist in our medical information contact center you will represent PPD and the client(s) by providing concise, accurate and non-promotional information regarding the client’s medicinal products or devices to healthcare professionals and patients.

A day in the Life:

Receiving medical information enquiries through various communication channels and documenting them in the appropriate database

Triaging and responding to the medical enquiries using client approved resources

Identifying, capturing, reporting, and following up on adverse events and product complaints in compliance with established timelines and organizational, client and regulatory guidelines

Maintaining and demonstrating advanced knowledge of project and corporate policies and procedures

Attending team and client meetings

Performing assigned peer quality reviews

Performing other ad-hoc activities according to PPD

Education

A degree in a medical related field or life science degree Medicine, Pharmacy, Dentistry.

Fluency in French verbal and written.

Great communication skills in English

Knowledge, Skills, Abilities

Capability to efficiently use computer systems (hardware and software)

Organizational and time management skills

Customer service oriented - compassionate, empathetic, patient

Ability to work independently as well as part of a team

Ability to maintain a positive and professional manner in challenging circumstances.

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory with PPD, part of Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.