Medical Information Specialist - English & Greek Speaking

TN United Kingdom; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Multilingual Medical Information Specialist fluent in Greek and English. This fully remote role involves providing high-quality medical information services, answering technical inquiries, and ensuring compliance with industry standards. Ideal for those with a pharmacy or life science degree, this position offers a unique opportunity to grow within the pharmaceutical sector while working in a diverse and inclusive environment. If you are passionate about healthcare and eager to make a difference, this role could be the perfect fit for you.

Qualifications

• C1 level fluency in Greek and English is required.
• Strong translation skills are essential for this role.

Responsibilities

• Provide high-quality Medical Information service via phone and email.
• Handle adverse events and product reports in compliance with SOPs.
• Translate documents and manage confidential information.

Skills

Translation Skills

Communication Skills

Time Management

Problem-Solving

Education

Pharmacy or Life Science Degree

Job description

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Medical Information Specialist - English & Greek Speaking, United Kingdom

Client:

ProPharma Group

Location:

United Kingdom

Job Category:

-

EU work permit required:

Yes

Job Reference:

ca2c5f8e4532

Job Views:

128

Posted:

11.04.2025

Expiry Date:

26.05.2025

Job Description:

For the past 20 years, ProPharma has improved the health and wellness of patients by providing advice and expertise that empowers biotech, med device, and pharmaceutical organizations of all sizes to confidently advance scientific breakthroughs and introduce new therapies. As the world’s largest RCO (Research Consulting Organization), ProPharma partners with its clients through an advise-build-operate model across the complete product lifecycle. With deep domain expertise in regulatory sciences, clinical research solutions, quality & compliance, pharmacovigilance, medical information, and R&D technology, ProPharma offers an end-to-end suite of fully customizable consulting solutions that de-risk and accelerate our partners’ most high-profile drug and device programs.

We’re looking for a Multilingual Medical Information Specialist to join our Medical Information Department. You will be responsible for providing a high-quality Medical Information service via phone and email following full training on designated clients/products. We’re looking for candidates who can speak and write at C1 level in both Greek and English and we will offer the role on a full time, fully remote basis.

Medical Information At ProPharma

With strategically positioned and seamlessly integrated contact centers around the world, we provide customizable medical information services to meet the needs of companies of all sizes. Whether you need adverse event intake and follow-up, medical writing and content management solutions, promotional review, or other extended medical information services, our team of medical information specialists have the knowledge and experience to effectively support your needs.

The Day-to-day

• Answering technical questions received by phone, letter, email, and fax in respect of designated products in an accurate, confident, and professional manner.
• Complying with the specific Working Practices as agreed with clients.
• Recognising adverse events and defective product reports and handling and reporting these in strict compliance with agreed ProPharma SOPs and WPs.
• Translating English documents into the target language or vice versa, and delivering these translated responses either on the phone or in writing and quality checking these.
• Using existing standard responses to prepare medical information correspondence (via client databases) or taking responsibility for liaising with the Medical Information Support Services (MISS) department to request the generation of medical information correspondence.
• Logging all enquiries in an accurate, comprehensive, and timely fashion.
• Managing confidential information in line with Data Privacy regulations.
• Maintaining awareness of, and ensuring compliance with, the legal requirements and professional guidelines associated with the provision of medical information on behalf of the Pharmaceutical Industry.
• Performing quality checks on Adverse Events, Product Quality Complaints, correspondence to ensure accuracy in all areas of the job.

We’re Looking For

This is a great opportunity for someone who is familiar with a call centre environment and looking to expand their knowledge of the pharmaceutical industry or a brand new graduate looking to start their career in life sciences. You’ll need to hold a completed life science degree to be eligible for the role.

To Be Successful In This Role You Will Have

• A completed Pharmacy or life science degree.
• Mother tongue/ C1 level in target language and fluency in English.
• Strong translation skills.
• Excellent phone manner.
• Ability to manage a busy workload and prioritise.
• Ability to work unsupervised.

We celebrate our differences and strive to create a workplace where each person can be their authentic self. We are committed to diversity, equity, and inclusion. Employees are encouraged to unleash their innovative, collaborative, and entrepreneurial spirits. With a holistic approach as an Equal Opportunity Employer, we provide a safe space where all employees feel empowered to succeed.

***ProPharma Group does not accept unsolicited resumes from recruiters/third parties. Please, no phone calls or emails to anyone regarding this posting.***