Medical Information Manager (m/w/d)

Seleville Business Solutions; Livingston; On-site; GBP 45,000 - 61,000; Full time

Job summary

A specialty vaccine company in Scotland is seeking an experienced Medical Information Manager to join their Global Medical Affairs team. The role involves serving as a medical consultant, managing customer inquiries, and ensuring compliance with regulations. Candidates should have a degree in Immunology or related fields along with at least 3 years of relevant experience. Competitive salary starts at €52,000 gross annually, reflecting market-oriented compensation based on qualifications and experience.

Benefits

Work Life Balance: Flexitime & Compensation days

Performance-related bonus & Lunch vouchers

Unlimited access to LinkedIn Learning & German/English courses

Free access to sports and fitness activities & Office Massages

Qualifications

• At least 3 years of experience in pharmacovigilance and/or medical information.
• Solid understanding of GCP, GVP, and applicable regulatory frameworks.
• Results-driven mindset with a strong sense of urgency.

Responsibilities

• Serve as a medical consultant regarding medical information and technical complaints.
• Manage global customer service inquiries related to medical queries and drug safety.
• Support with the implementation of AI-driven digitalization of Medical Information Service.

Skills

Excellent verbal and written communication skills in German

Analytical thinking

Strong problem-solving skills

Adaptability

Collaborative team player

Education

University degree in Immunology, Pharmacy, or Life Sciences

Job description

We are a specialty vaccine company that develops, manufactures, and commercializes prophylactic vaccines for infectious diseases addressing unmet medical needs. We take a highly specialized and targeted approach, applying our deep expertise across multiple vaccine modalities, focused on providing either first-, best- or only-in-class vaccine solutions.

Medical Information Manager (m/f/d)

We are currently looking for an experienced Medical Information Manager (m/f/d) to join our Global Medical Affairs team. The Medical Information Manager represents Valneva's medical/scientific voice of expertise for assigned products and relevant therapeutic areas, including those of development products. The Responsible Person has to ensure medico-scientific integrity and compliance of those activities with relevant guidelines and regulations.

Responsibilities

• Serve as a medical consultant between Valneva and its customers regarding medical information, technical complaints, and pharmacovigilance activities, ensuring scientific integrity and regulatory compliance.
• Represent Valneva's medical and scientific expertise for assigned products and relevant therapeutic areas, including development-stage products.
• Manage global customer service inquiries: triage and handle medical queries, drug safety topics, and quality complaints in line with applicable SOPs.
• Provide, document, and track medical/scientific information related to assigned and development products, ensuring accurate scientific communication.
• Collaborate with internal departments and external partners (e.g. distribution partners, PV/MI service providers) involved in medical information, pharmacovigilance, and quality assurance.
• Support with the implementation of AI-driven digitalization of Medical Information Service.
• Support with the creation of FAQ documents and training materials.
• Deliver product training sessions for external partners and internal teams.
• Prepare quarterly medical information reports and statistics, incorporating data from both internal sources and external collaborators.
• Conduct literature reviews and screen travel sites for relevant medical information articles (as backup).
• Act as backup for Head of Global Medical Information.

Requirements

• University degree in Immunology, Pharmacy, or Life Sciences with relevant professional experience.
• At least 3 years of experience in pharmacovigilance and/or medical information.
• Solid understanding of GCP, GVP, and applicable regulatory frameworks.
• Excellent verbal and written communication skills in German & English (further languages as a plus).
• High level of commitment, reliability, and attention to detail.
• Results-driven mindset with a strong sense of urgency.
• Ability to work independently and a strong willingness to learn and grow.
• Confident in representing Valneva and sharing expert knowledge on assigned products and therapeutic areas.
• Strong problem-solving skills, analytical thinking, and a solution-oriented approach.
• Adaptable and flexible in a fast-paced, dynamic, and internationally connected environment.
• Open-minded, proactive, and collaborative team player.

Benefits

Working with Valneva means being part of a global biotech company with a clear vision to make a meaningful impact in the world. At Valneva, you can expect a dynamic and innovative work environment characterized by an open, appreciative company culture and exciting, impactful assignments. Enjoy the benefits of flat hierarchies, an international atmosphere, and regular company events that foster collaboration and connection.

Additionally, we offer:

• Work Life Balance: Flexitime & Compensation days.
• Financial perks: Performance-related bonus & Lunch vouchers.
• Lifelong learning: Unlimited access to LinkedIn Learning & German/English courses for free.
• Health & Wellbeing: Free access to sports and fitness activities via myClubs & Office Massages.

Join us and shape the future of biotechnology!

Due to legal reasons we are obliged to disclose the minimum salary for this position, which is €52,000 gross per year based on full-time employment. However our salaries are market oriented and in line with your qualifications and experience.