Medical Equipment Library Assistant

University Hospital Southampton NHS FT; Southampton; On-site; GBP 24,000 - 32,000; Full time

Job summary

An established healthcare provider is seeking a dedicated individual to join their Medical Equipment Library team. This role involves ensuring timely collection and delivery of medical equipment, maintaining accurate records, and providing excellent customer service. With a commitment to diversity and inclusion, the organization values unique contributions and offers a supportive working environment. Ideal candidates will possess strong attention to detail and a proactive attitude, contributing to the high standards of patient care. Join a team that champions individuality and strives for excellence in healthcare delivery.

Qualifications

• Experience in healthcare or customer service roles is essential.
• Must be able to follow verbal and written instructions accurately.

Responsibilities

• Collect and deliver medical equipment in a timely manner.
• Record loans using an electronic asset management database.

Skills

Attention to detail

Proactive initiative

Customer service experience

Strong communication skills

Good fitness levels

Education

English language qualification (GCSE or above)

Tools

Computer and keyboard

Job description

Job Overview

University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.

Please see below for a detailed job description of the role.

Main duties of the job

The Medical Equipment Library (MEL) is part of the wider Clinical Engineering department at UHS. We are a small, friendly team who are excited to be able to offer this opportunity for a dedicated, customer-focused, enthusiastic individual to join our team.

MEL operate a collection and delivery service of diverse medical equipment to wards and departments across the UHS site. We are responsible for ensuring equipment is delivered promptly, within service dates and adheres to infection prevention guidelines.

Key Responsibilities

• Collect and deliver medical equipment in a timely manner.
• Clean and process medical equipment according to work instructions.
• Record loans using an electronic asset management database, ensuring accurate records.
• Operate a phone line service, handling queries and requests from clinical teams.
• Complete audits of loaned devices with accuracy.
• Process equipment to be returned to the manufacturer.
• Actively search for devices in need of servicing.
• Liaise with colleagues in the trust from clinical and non-clinical areas and colleagues from third-party companies and suppliers.
  
  

Working for our organisation

University Hospital Southampton is one of England's largest acute teaching Trusts, offering a wide range of learning and development opportunities to support your career aspirations.

Located on the south coast with an international airport and direct rail links to London, Southampton offers an ideal setting to live and work, with the New Forest, South Downs and Jurassic Coast.

We believe that using technology wisely shows strong time management and commitment to innovation. However, personalizing your recruitment application to highlight your unique skills and experiences is crucial. Relying too heavily on generic, AI-generated content instead of drawing from your own strengths and accomplishments may lead to your application being rejected if multiple candidates present identical or similar information.

At UHS we’re committed to providing a flexible working environment where possible. Whether you are balancing family, study, or your wellbeing with your career, we want to support you so you can help our patients.

At UHS, we proudly champion individuality, recognizing that outstanding care is only possible with a diverse, inclusive team. We’re committed to creating an anti-racist, anti-discriminatory environment where everyone feels valued, safe, and empowered to make a meaningful impact in our communities. We welcome applicants of all backgrounds, identities, and experiences to join us in building a healthcare community where everyone can belong, thrive, and contribute.

Detailed Job Description And Main Responsibilities

What experience/skills are needed?

• High levels of attention to detail.
• Ability to take initiative and be proactive.
• Experience in healthcare or a customer service role.
• Strong verbal and non-verbal communication skills.
• Good levels of fitness.
  
  

Other Information

This role will cover Monday-Friday 08:00-16:00 with no bank holidays or weekends.

Please refer to the person specification and job description for a full understanding of the necessary experience, skills and responsibilities.

Person specification

Qualifications / Training Required

Essential criteria

• English language qualification e.g., GCSE or above
• Able to understand and follow verbal and written instructions and complete Medical Equipment Library paperwork legibly
  
  

Previous or relevant experience necessary

Essential criteria

• Routine use of computer and keyboard
  
  

Desirable criteria

• Logical and consistent working/career pattern
• Previous experience of working in a hospital or with medical equipment or with customers
  
  

Values and behaviours

Essential criteria

• Patients First
• Always Improving
• Working Together