Medical Emergency Travel Consultant

Travel Trade Recruitment; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading recruitment agency in the travel industry is seeking enthusiastic consultants to join a dynamic Repatriation Team. Handling sensitive emergency situations, you will provide specialized booking services and professional advice to clients. Full training is provided, and incentives include annual trips for top performers.

Benefits

Incentives for top sales consultants

Full training provided

Annual trips to New York for top performers

Qualifications

• Strong communication skills including an excellent telephone manner.
• Attention to detail and accuracy needed.
• Enthusiasm and willingness to learn required.

Responsibilities

• Offer and book travel and hotel accommodations for emergency assistance clients.
• Handle case management from enquiry through booking.
• Implement operational procedures to enhance client satisfaction.

Skills

Attention to detail

Time management

Enthusiasm

Communication

Problem analysis

Problem solving

Job description

Exciting opportunity to get into Travel?
Are you a recent graduate or travel industry professional looking for a new challenge?
We are currently recruiting consultants to join a Repatriation Team in Hampshire you will be providing a qualified specialist booking service for the World-wide Medical Emergency Assistance Industry we pride ourselves in providing an industry leading service repatriating people back home when they have suffered an illness or accident whilst abroad. Our 24-hour team of experts handle sensitive situations with care, speed and efficiency in a busy environment working closely together to solve problems, discuss ideas and find inspiration.

The Job:

* To offer and book travel and hotel accommodation for our Emergency Assistance clients.
* To creatively support and understand our client's assistance needs and offer the best professional advice to solve travel and transportation problems and timing, with care.
* To see through case management from enquiry through booking, ensuring effective prioritisation and smooth operational workflow
* To anticipate and implement operational procedures to ensure growth of client satisfaction and share problem-solving skills so maximising the efficiency of the department and colleagues.

Skills Required:

* Attention to detail and accuracy.
* Time management
* Enthusiasm and willingness to learn.
* Strong communication skills including an excellent telephone manner.
* Problem analysis
* Problem-solving
* Common sense

The Package:

* Salary negotiable dependent on experience
* We operate a 24-hour 365 days per year shift pattern. Full training will be given. Incentives are run on a regular basis and our top sales consultants go to New York each year to celebrate.
* Shifts comprise of Early: 08:00-17:00 Mid: 10:00-19:00
* Full-time average 40 hours per week.

Interested:

* Please click 'APPLY' or email your cv to [e-mail]