Medical Education Support Worker

NHS; Sunderland; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading NHS Trust is seeking a Medical Education Support Worker to support the teaching faculty at the University of Sunderland Medical School. The role entails helping patients during educational assessments and managing essential tasks like equipment maintenance and administrative duties. Candidates must demonstrate excellent communication skills and be able to work effectively in a team.

Benefits

Fitness Centre access

Support for ongoing education and training

Flexible working arrangements

Qualifications

• Experience within a healthcare setting with patient contact.
• Willingness to undertake further training related to role.
• Basic understanding of health and safety requirements.

Responsibilities

• Provide support and assistance to the Medical Education Teaching Faculty.
• Assist patients during educational attendance, including physical assistance.
• Complete administrative tasks, including room bookings and note-taking.

Skills

Good interpersonal skills

Effective time management

Organisational skills

Communication skills

Education

Educated to GCSE (Level A-D)

NVQ Level 2 or equivalent

Tools

MS Office

Job description

Go back South Tyneside and Sunderland NHS Foundation Trust

Medical Education Support Worker

The closing date is 14 July 2025

The MedicalUndergraduate Team have an exciting opportunity within South Tyneside andSunderland Foundation Trust to appoint a Clinical Support Worker. The ClinicalSupport worker will work alongside Teaching Fellows and Clinical Educators tofacilitate the delivery of the University of Sunderland Medical SchoolCurriculum.

We are available to meet prospective candidates and give them theopportunity to visit the hospital and meet colleagues with whom they will beworking. We find this helps candidates to gain a greater understanding of thedepartment and the post and to find out if they would be happy joining ourteam.

Clinical Nurse Lecturer(University of Sunderland)

Tel: [phone] Ext 42423

Main duties of the job

The main dutiesof the role include maintaining equipment, ordering supplies and preparing theenvironment for teaching sessions. The post holder will also offer care andassistance to patients when they are on site to support student assessments andteaching and will complete administrative tasks such as room bookings, notetaking and sending letters to patients.

MedicalEducation is a dynamic and fast paced environment, and the post holder will beexpected to work to tight timeframes, organise their own workload and be ableto prioritise tasks. Candidates must have excellent communication skills, bothwritten and verbal and be flexible and committed to team working.

The post isfull time over a 5-day week with the potential for flexible workingarrangements. The job will be based at the Sunderland site but the post holder willbe expected to travel to South Tyneside District Hospital, when the jobrequires.

Candidates mustbe able to demonstrate that their level of skill and experience reflect therequirements in the job description and person specification.

About us

Please help us by adding your telephone number to your application form this will allow us to contact you quickly if required.

One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.

We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for STSFT. We also provide access to high quality education, training, career progression and support. Flexible working is supported via the Trust's Flexible Working Policy.

The Trust employs around 8,600 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area, in some cases to a population as great as 860,000. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Childcare Co-ordinator to help staff with childcare arrangements. The Trust will not accept applications which are found to be AI generated.

Job responsibilities

Please refer to the attached job description for full duties of the role

• To provide support and assistance to the Medical Education Teaching Faculty to deliver a high quality service.
• To offer care and assistance to all patients, relatives and significant others during their attendance for educational purposes. This care will include a meet & greet, refreshments and physical assistance during the examination process (for patients) i.e. undressing, transferring onto the bed.
• To complete some basic administrative tasks and be able to use MS Office (eg word and excel).

Person Specification

Experience

• Experience within a health care setting including some patient contact

Personal Qualities

• Able to work on own initiative
• Able to work under pressure and remain calm and focused
• Aware of own limitations
• Able to understand instructions and carry out duties in accordance with them
• Friendly and approachable
• Professional attitude
• Able to work flexible hours according to service need

Skills and Knowledge

• Good interpersonal and team working skills
• Effective time management & organisational skills
• Ability to prioritise tasks
• Ability to communicate information in an understandable way to patients and colleagues, adapting communication style to meet the needs of the recipient
• Experience of Microsoft packages such as word/ excel.
• Ability to use e-mail system and document clearly using plain English
• Ability to work to timescales
• Ability to communicate messages and instructions accurately to colleagues, both verbally and in writing
• Basic skills of empathy and reassurance
• Willing to undertake further training related to role

Qualifications

• Educated to GCSE (Level A-D)
• NVQ Level 2 or equivalent
• Be willing to undertake further training related to role
• Basic understanding of health and safety requirements in a patient environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

South Tyneside and Sunderland NHS Foundation Trust