Medical Assistant, Orthopedics - Portsmouth

Wentworth-Douglass Physicians Organization (WDP); Portsmouth; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is looking for a dedicated Medical Assistant to join their team. This full-time role involves supporting healthcare teams by providing both clinical and non-clinical services, ensuring patient comfort, and facilitating efficient care. You'll be responsible for taking vital signs, documenting patient information, and assisting with various office duties. The ideal candidate will have strong interpersonal skills, attention to detail, and proficiency in electronic health records. If you are passionate about patient care and thrive in a dynamic environment, this opportunity is perfect for you.

Qualifications

• 1-2 years of direct Medical Assistant experience required.
• BLS Certification and National MA Certification preferred.

Responsibilities

• Assist healthcare teams with clinical and non-clinical patient services.
• Take vital signs, document patient information, and manage patient flow.

Skills

Interpersonal Skills

Communication Skills

Attention to Detail

Time Management

Medical Terminology Knowledge

EHR Systems Proficiency

Education

High School Diploma

Associate's Degree in Medical Assisting

Tools

Electronic Health Record (EHR) Systems

Medical Office Software

Job description

We are seeking a full-time, 40-hour Medical Assistant to work onsite Monday through Friday with the option of either 4, 10-hour shifts or 5, 8-hour shifts. Weekend shifts also available as an option to pick-up.
The role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care.
Essential Functions
Assists junior Medical Assistants with day-to-day questions and responsibilities and helps facilitate their learning by participating in onboarding training.
-Show patients to examination rooms, prepare necessary equipment for healthcare providers, and interview patients to obtain medical information, measure their vital signs, weight, and height, and record information in the patient's medical record.
-Explain treatment procedures, medications, diets, and physician instructions to patients, ordering and organizing educational materials to reinforce patient education.
-Perform general office duties, such as answering phones, taking dictation, and completing insurance forms, while acting as a liaison with other departments and advocating for patients with a positive customer service approach.
-Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing; perform phlebotomy if competence is demonstrated.
-Maintains inventory of immunizations and check expiration dates.
-Provides immunizations (as applicable) which requires certification or 3 years of experience administering a vaccine and supervision of a provider.
-Responsible for improving appropriate departmental quality initiatives, such as two patient identifiers and hand hygiene.

Education
High School Diploma or Equivalent required or Associate's Degree Medical Assisting preferred

Can this role accept experience in lieu of a degree?
No

Licenses and Credentials
Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Certified Medical Assistant [National Certification] - Data Conversion - Various Issuers preferred

Experience
Direct MA experience or medical field work 1-2 years required

Knowledge, Skills and Abilities
- Strong interpersonal and communication skills are essential for success in this position.
- Ability to prioritize tasks in complex and busy environments.
- Accuracy and attention to detail.
- Comply with all local, state, and federal privacy and confidentiality rules and regulations.
- Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens.
- Comprehensive knowledge of medical terminology, procedures, and protocols.
- Proficiency in electronic health record (EHR) systems and medical office software.
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Managing one's own time and the time of others.

Preferred:

• Medical Assistant Course or diploma program or a minimum of 1 year professional experience
• National MA Certification via AAMA, AMT, NHA, or NCCT
• Epic experience

Wentworth-Douglass Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.