Medical Assistant / Front Desk (Temp-to-Perm)

American Family Care, Inc.; Southampton; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Medical Receptionist and Assistant to join their dynamic team. This role involves ensuring smooth patient flow, managing documentation, and providing exceptional patient care. Responsibilities include checking patients in and out, verifying insurance, and assisting with medical procedures under supervision. The ideal candidate will thrive in a fast-paced environment, possess excellent communication skills, and be committed to delivering high-quality service. Join a forward-thinking company that values training and development, offering a flexible schedule and employee discounts to enhance your career in healthcare.

Benefits

Employee discounts

Flexible schedule

Training & development

Qualifications

• High School diploma or equivalent required; Associates degree or related experience preferred.
• Experience in a medical setting is beneficial.

Responsibilities

• Check patients in and out, verify insurance, and collect payments.
• Obtain patient vitals, medical history, and prepare for exams.
• Administer medications and perform lab tests as needed.

Skills

Patient Care

Insurance Verification

Documentation

Communication

Education

High School Diploma

Associate's Degree

Job description

Benefits:

• Employee discounts
• Flexible schedule
• Training & development

Company Overview

American Family Care (AFC) is one of the largest urgent care providers in the U.S., offering services seven days a week on a walk-in basis. Our state-of-the-art centers focus on episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capabilities.

AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised location, and specific duties and benefits may vary between franchises.

NOTE: This position involves training and rotation between front desk duties and clinical responsibilities as a Medical Assistant.

Medical Receptionist Job Summary

To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records. Ensure smooth patient flow and foster positive patient relations.

Responsibilities

• Prepare the clinic for daily opening by reviewing systems, opening applications, and preparing registration packets
• Greet patients, provide initial paperwork, and collect insurance and ID copies
• Register patients, update records, verify insurance, and check patients out
• Handle patient payments and address billing issues
• Respond promptly to patient needs, provide excellent service, assist with follow-up appointments, and manage documentation requests
• Balance daily charges and reconcile cash, checks, and credit card payments
• Complete closing procedures and submit reports
• Maintain cash control and secure financial assets
• Ensure complete and accurate documentation
• Perform other duties as assigned

Medical Assistant Job Summary

Provides general medical care under the supervision of a licensed provider in an outpatient setting. Works directly with a franchised location, with duties and benefits varying by franchise.

Responsibilities

• Obtain patient vitals, medical history, and reason for visit; prepare patient for exams
• Explain procedures and treatments to patients
• Perform tests accurately and timely
• Administer medications and treatments as prescribed
• Draw blood and prepare labs for processing
• Perform lab tests, maintain equipment, and ensure quality controls
• Respond to lab messages and callback requests
• Conduct drug screenings per regulations
• Administer immunizations and document accordingly
• Assist with referrals and pre-certifications
• Prepare exam rooms and sterilize instruments
• Maintain accurate documentation
• Perform other duties as assigned

Qualifications

High School diploma or equivalent required; Associates degree or related experience preferred. Equivalent combinations of education and experience are acceptable.