Position Summary
Performs patient care under the direction of the physician or Advanced Practice Provider (APP) in an ambulatory setting.
Work Location:
Baptist Health
Hoover - 5295 Preserve Parkway Hoover, AL
Gardendale - 430 Fieldstown Rd Gardendale
Responsibilities
Essential Functions
- Accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues.
- Embraces and participates in quality initiatives, goal attainment, and clinical outcome process improvement activities.
- Supports and demonstrates effective and professional communication with patients and family members.
- Works collaboratively with the administrative and operations staff.
- Gathers patient data through interview and observation.
- Assists patients and families with preparation for examination.
- Assists the physician or APP during examination and procedures.
- Demonstrates competency in specific tasks and skills as defined by the practice.
- Provides routine treatments and administers approved medication types.
- Documents patient data, treatments, procedures, and patient education according to Orlando Health and department-specific policies.
- Acts as a liaison on behalf of the patient to schedule and provides scheduling information for specialty testing and/or specialty physician consultation.
- Processes incoming and outgoing calls independently and professionally using sound clinical judgment.
- Enters medication, laboratory, and diagnostic imaging orders into the electronic medical system under the direction of a provider.
- Adheres to and assures compliance with Orlando Health and department-specific policies, procedures, value statements, and standards.
- Demonstrates personal and patient safety practices and adheres to infection control standards outlined in Orlando Health policies.
- Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other standards.
- Maintains compliance with all Orlando Health policies and procedures.
Other Related Functions
- Demonstrates the knowledge and skills necessary to provide care and assesses data appropriate to the age-specific needs of patients.
- Demonstrates awareness of medical/legal issues, patient rights, and compliance with regulatory and accrediting standards.
- Practices efficient use of supplies.
- Assists the business office with reception, scheduling, and discharge of patients as needed.
Qualifications
Education/Training
- High school graduate or equivalent.
- Successful completion of Medical Assistant training from an approved technical school or at least one year of verifiable and applicable work experience as a Medical Assistant in a patient care setting.
Preferred Qualifications
- 2 Years of Primary Care Experience
Licensure/Certification
- Maintains current BLS Healthcare Provider Certification.
- Maintains current certification or registration by one of the following agencies:
- Certified Clinical Medical Assistant (CCMA) by NHA
- Certified Medical Assistant (CMA) by AAMA
- Clinical Medical Assistant Certification (CMAC) by AMCA
- National Certified Medical Assistant (NCMA) by NCCT
- Nationally Registered Certified Medical Assistant (NRCMA) or Advanced Medical Assistant (NRCAMA) by NAHP
- Registered Medical Assistant (RMA) by AMT, ARMA, or AAH
Applicants with an accepted Medical Assistant certification or registration from an agency not listed will be considered case-by-case.