Medical Assistant

Prestige OSS LLC; United Kingdom; Remote; GBP 31,000 - 41,000; Full time

Benefits offered by this job

Competitive compensation

Job summary

Prestige OSS LLC is seeking a Medical Assistant to join our Client's team remotely in the US. You will handle essential administrative tasks supporting a healthcare practice, including patient communications, insurance verifications, and billing processes.

The role emphasizes proactive organization, strong customer service, and detail orientation. Experience with HIPAA, pre-authorizations, scheduling, and medical records coordination is preferred. Remote work tools and VPN are used.

Qualifications

• Experience in healthcare administration or similar role preferred.
• Strong knowledge of insurance verification, billing and pre-authorizations.
• Excellent spoken and written English communication skills.
• High attention to detail and ability to multi-task.
• Able to work independently in a remote environment.
• Professional phone manner and customer service mindset.
• HIPAA confidentiality adherence.

Responsibilities

• Perform insurance verifications and pre-authorizations.
• Assist with patient scheduling and calendar coordination.
• Communicate with patients regarding appointments, referrals, and follow-ups.
• Handle billing processes, submit claims, track payments, and follow up on inquiries.
• Coordinate prescriptions with pharmacies and patient needs.
• Maintain patient confidentiality and HIPAA compliance.

Skills

Healthcare administration

Patient communications

Insurance verifications

HIPAA compliance

Billing support

Education

Medical Administrative Assistant certificate

Tools

Remote desktop

VPN

Job description

Prestige OSS is looking for A-players (best of the best) Medical Assistant to join our Client's team based in the US. In this role, you will be an essential part of the healthcare team, directly contributing to the smooth running of the practice by handling key administrative tasks. Your responsibilities will include managing patient communications, performing insurance verifications, assisting with billing processes, and supporting the practice with essential administrative duties.

The ideal candidate will be a proactive self-starter with excellent organizational skills, a strong customer service mindset, and a detail-oriented approach. If you have experience in patient communication, insurance verifications, pre-authorizations, billing, referrals and follow-ups, prescription coordination, appointment scheduling, medical records management, claims follow-up, patient intake and documentation, patient account management, HIPAA compliance, or general practice support and admin,

Job Description

• Perform insurance verifications and pre-authorizations for patients.
• Assist with patient scheduling, including managing appointments and coordinating calendars.
• Communicate with patients regarding appointments, referrals, and follow-ups.
• Handle billing processes, including submitting claims, tracking payments, and following up on billing inquiries.
• Coordinate prescriptions with pharmacies and manage patient needs.
• Maintain patient confidentiality and adhere to HIPAA compliance.
• Provide general administrative support to ensure smooth operations of the practice.
• Help patients complete intake forms and other necessary documentation prior to their visits.
• Coordinate with medical staff to ensure accurate information and follow-up care.

Requirements and Qualifications

• Proven experience in healthcare administration or a similar administrative role (preferred).
• Strong understanding of insurance verification, billing, and pre-authorizations.
• Excellent spoken and written English communication skills.
• High attention to detail, organizational skills, and the ability to manage multiple tasks.
• Ability to take ownership of tasks and work independently in a remote environment.
• Strong customer service skills, with a professional phone manner.
• Committed to maintaining confidentiality and adhering to HIPAA compliance.
• Comfortable using remote work tools and platforms (remote desktop, VPN) A proactive problem-solver with a strong desire to learn and improve.

Recruitment Process

1. The shortlisted candidate will have to go through an initial screening call.
2. After the screening call, the candidate will have to go through our assessments that includes written English Skills and IQ level test.

We are offering the best compensation in the market with the flexibility to work with a long-term client.

Prestige OSS is an equal opportunity employer. We do not discriminate based on race, color, religion, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other protected status. All employment decisions are made based based on qualifications and business needs, promoting a diverse and inclusive workplace.