Medical Assistant

North Shore Medical & Aesthetics Center; Devon and Torbay; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading medical facility is looking for a Medical Assistant to support both administrative and clinical duties. The role involves managing patient records, preparing treatment rooms, and assisting physicians during procedures. Ideal candidates will have a diploma or equivalent, with a preference for those holding a Medical Assistant Certification and experience in a medical setting.

Qualifications

• Minimum one year experience in an outpatient medical clinic or hospital setting.
• Understanding of patient care, medical terminology, and coding procedures.

Responsibilities

• Assist with administrative and clinical duties.
• Perform preliminary physical tests and maintain patient records.
• Schedule appointments and educate patients.

Skills

Interpersonal skills

Organizational skills

Customer service skills

Proactive attitude

Education

Medical Assistant Certification

High school diploma or equivalent

Tools

Electronic medical healthcare record systems

Job description

SUMMARY OF FUNCTIONS

The Medical Assistant will be responsible for assisting the administrative and clinical duties at Northshore Medical & Aesthetics Center. They are responsible for:

1. 
   Obtaining patient records and test results;
2. 
   Coordinating daily administrative tasks;
3. 
   Proactively preparing treatment rooms for physicians;
4. 
   Assisting physicians during medical procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• 
  Works under the supervision of the Medical Practitioner and Practice Administrator
• 
  Welcome patients by greeting them in person or on the telephone
• 
  Verify patient information by interviewing patient, recording medical history, confirming purpose of visit
• 
  Prepare patients for the health care visit by directing and/or accompanying them to the examining room
• 
  Perform preliminary physical tests; take blood pressure, weight, pulse, height, and temperature; report patient history summary
• 
  Conduct pre-visit planning for all patient due into the practice prior to their scheduled appointment
• 
  Secure patient information and maintain patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding; keeping patient information confidential
• 
  Counsel patients by transmitting physician's orders and questions about any medical history
• 
  Educate patients by providing medication and diet information and instructions; answering questions based on the physician’s directive
• 
  Schedule diagnostic and surgery appointments by making arrangements with the applicable center, verifying times with patients and preparing charts, pre-admission and consent forms
• 
  Maintain safe, secure, and healthy work environment by establishing and following standards and procedures and complying with legal regulations; take appropriate action if standards are not met.
• 
  Keep supplies ready by inventorying stock, placing orders, verifying receipt
• 
  Keep equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs
• 
  Complete records by recording patient examination, treatment, and test results
• 
  Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks and participating in professional organizations
• 
  Collection of specimens as directed
• 
  Assist Medical Practitioners in emergency management of patients.
• 
  Contribute to new ideas to improve patient care
• 
  Arrange patient appointments as deemed necessary
• 
  Act as a support and share good practices and health and safety standards with other Medical Assistants.

ORGANIZATIONAL RELATIONSHIPS

• 
  Direct Report: Practice Manager

QUALIFICATIONS AND SKILLS

• 
  College education, high school diploma, or equivalent; Medical Assistant Certification preferred.
• 
  Minimum of one year experience in an outpatient medical clinic or hospital, medical office setting
• 
  An understanding of patient care, medical terminology, coding procedures, reference tools and appropriate clinical pharmacology within the medical assistant scope of practice
• 
  Excellent interpersonal, organizational and customer service skills and proactive.
• 
  Familiarity with electronic medical healthcare record systems.