Medical Administrator

Pertemps; Newport; On-site; GBP 60,000 - 80,000; Full time

Job summary

Pertemps is recruiting an Administrator for a leading medical clinic in Newport. This temporary role includes responsibilities such as managing ADHD prescriptions, handling client interactions, and ensuring a welcoming environment. The position offers a competitive hourly rate of £12.21, with Monday to Friday hours.

Qualifications

• Must have a basic DBS check.
• Experience in customer-focused administration.
• Committed to providing quality service.

Responsibilities

• Meeting and greeting clients and patients.
• Managing prescriptions for ADHD medication.
• Processing and ensuring communication regarding prescription requests.

Skills

Interpersonal skills

Communication skills

Ability to work under pressure

Judgement skills

Job description

Pertemps are currently recruiting for a Administrator to join a leading Medical clinic in Newport. This is a temporary position.

Responsibilities for this Administrator role:
- Meeting and greeting clients, patients, families and other visitors
- Ensuring waiting area remains a calm, welcoming and a clean and tidy environment
- Coordinating repeat prescription requests, ensuring doctors complete these in a timely so clients have adequate supplies of medication
- Managing prescriptions across all ADHD medication management services including logging and ensuring there is an audit trail for each prescription
- Processing prescriptions and ensuring adequate communication with clients in regards to the progress of their request.
- Ensuring printed prescriptions are scanned, uploaded to EMIS, and posted to the client/pharmacy in a timely manner.
- Raising invoices for prescriptions as required.
- Monitoring the number of prescription requests received and liaising with the team lead to ensure adequate availability of writing slots.
- Escalating enquiries from patients in relation to medication including concerns and reports of side-effects.
- Liaising with ADHD clinic coordinator in relation to available supply of FP10s, medical equipment supply, service and calibration.
- Keeping EMIS up to date with pharmacy, GP and medication details.
- Dealing with patient enquiries in relation to their prescription request.
- Carrying out audits in relation to the ADHD service and prescription administration.
- Ad hoc administrative tasks as required by the service.
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Requirements for this Administrator role:

- Must have a basic DBS check
- Experience of working within a customer focused administration role
- Excellent interpersonal & judgement skills.
- Experience of working to KPI targets and tight deadlines whilst balancing competing priorities within a busy environment
- Ability to work under pressure
- Committed to providing the best quality
- Outstanding communication skills
- Able to establish and maintain productive professional relationships with colleagues

The role:

- This is a temporary role
- Monday - Friday 08:30am - 17:30pm
- £12.21 per hour


If you are interested in this Administrator position, please apply below or get in touch with Amy at Pertemps