Medical Administrator

Integrated Care System; Milton Keynes; On-site; GBP 20,000 - 25,000; Full time

Job summary

Integrated Care System is looking for an Administrator to join their dynamic team at Whaddon Healthcare in Bletchley. The role focuses on vital administrative tasks supporting the daily operations of a GP practice. Candidates should have experience in healthcare settings, excellent communication skills, and relevant educational qualifications.

Qualifications

• Previous experience as an Administrator.
• Familiarity with healthcare or GP practice environments.
• Knowledge of medical terminologies and clinical coding.

Responsibilities

• Manage administrative duties including handling correspondence and prescriptions.
• Interact with patients and clinicians to ensure efficient service.
• Handle telephone and in-person inquiries.

Skills

Administrator experience

Public contact skills

Database systems knowledge

Clinical databases (Systm1)

Education

GCSE level or NVQ level 2

Job description

We are seeking an Administrator to join our dynamic team atWhaddon Healthcare. In this role, you will play a vital part in supporting thedaily operations of our GP practice, contributing to the efficiency andeffectiveness of our healthcare services in Bletchley.

Main duties of the job

The post holder will be responsible for scanning, prescriptions, dealing with enquires and receipt/dispatch of correspondence. A high degree of confidentiality, sensitivity, discretion, and tact is required in this role.

About us

Whaddon Healthcare is an innovative, well established CQCrated Outstanding GP Practice which also provides a range of specialistCommunity Services including Cardiology, Respiratory, Gynaecology and BLMK LongCovid Service.

We work over two purpose-built sites in Bletchley with alist size of 22,000 and growing.

Job responsibilities

Working Hours

Working hours are 37.5 per week, working pattern 9am - 5pm,Monday to Friday.

Location

Whaddon Healthcare has two sites - Whaddon Medical Centre,MK3 7QU and Water Eaton Health Centre, MK2 3HN.

Medical Admin Duties:

• Undertake administrative duties including opening post, scanning letters, document processing, read coding, photocopying, sending out mail/distributing mail.
• Delivering the administrative aspects of prescription issuance to ensure the safe prescribing of medicines.
• Provide an efficient administration service as part of team to ensure the smooth running of the prescription support to our clinicians.
• To receive and deal with telephone, in person and other enquiries regarding prescriptions from patients, clinicians and other staff members.
• Any other duties that may be reasonably expected of the post holder for the provision of services as directed by the Practice Manager

Please see attached Job Description for full details.

Person Specification

Experience

• Previous Administrator experience
• Experience working in an environment with direct contact with the public
• Experience working with database systems
• Experience in a GP Practice or Health Care Organisation
• Knowledge of clinical databases including Systm1
• Read-coding/clinical-coding knowledge & or experience
• Knowledge and/or experience of using Medical Terminologies.

Qualifications

• Education to GCSE level, NVQ level 2 (or equivalent)
• Hold a UK Driving License

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.