Medical Administrator

NHS Scotland; Cambuslang; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established healthcare provider is seeking a dedicated individual to join their team as a Medical Receptionist. This role involves providing exceptional reception and administrative services to patients and healthcare professionals. You will be the first point of contact, ensuring that all patient enquiries are handled with care and professionalism. The ideal candidate will possess strong interpersonal skills, a friendly demeanor, and experience with medical reception duties. This permanent position offers the opportunity to make a meaningful impact in a busy GP practice while working alongside a supportive team committed to patient care.

Qualifications

• Previous experience as a Medical Receptionist is essential.
• Must have excellent interpersonal and customer service skills.

Responsibilities

• Act as the first point of contact for patients and handle enquiries efficiently.
• Assist GPs and Practice Nurse team in managing care for the practice population.

Skills

Interpersonal Skills

Customer Service

Computer Literacy

Tools

Emis

Docman

Job description

We are looking for someone to provide a high quality, professional reception and administrative service to patients, doctors, staff, colleagues, health service professionals, and others.

There are 2 posts available. Happy to discuss hours for the right person.

Responsibilities:

1. Act as the first point of contact for patients contacting the Practice and portray the Practice in the highest possible professional basis.
2. Ensure that enquiries from patients are efficiently and courteously handled.
3. Assist the GPs and Practice Nurse team in the delivery of the care and management of the practice population.
4. Responsible for administration tasks associated with the running of a busy GP Practice.

Computer literate, requires a friendly confident manner for dealing with the General Public. Our IT systems are Emis and Docman. Experience of these systems is essential.

Minimum Requirements:

1. Previous Medical Receptionist experience (essential)
2. Previous customer service experience (essential)
3. Excellent interpersonal skills
4. A caring and empathetic nature (essential)

Reference:

Contract Type: Permanent

Posted On: 27/01/2025

Closing Date: 28/02/2025

How To Apply: [e-mail]