Medical Administrative Assistant — Appointments & Meetings

NHS GREATER GLASGOW & CLYDE; Narberth; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Annual leave 27 days

NHS Pension Scheme

Salary Sacrifice Car Benefit

Study bursaries

Holiday pay enhancements

NHS discounts

Counselling services

Job summary

NHS Greater Glasgow and Clyde is seeking an administrative professional to manage front-desk activities, handle calls and emails, and coordinate diary/time management for a multi-disciplinary team. The role involves processing appointments, room bookings, and supporting meetings, with emphasis on accuracy and teamwork.

Applicants should have strong English communication, experience in secretarial tasks, and familiarity with standard office procedures.

Qualifications

• Must demonstrate competence in using a range of computer packages (e.g. ECDL).
• Experience in an office environment and operation of office equipment/systems.
• Secretarial or administrative role experience.

Responsibilities

• Receive visitors and handle enquiries courteously.
• Book rooms and set up venues for meetings.
• Arrange appointments via EMIS and by phone/face-to-face.
• Book interpreters as needed.
• Handle mail distribution and despatch.
• Monitor generic email inboxes and take appropriate actions.
• Receive deliveries and pass to recipients.
• Collate meeting papers and support events.

Skills

Advanced keyboard skills

Proficient typing

English proficiency

Team player

Attention to detail

Time management

Organisational skills

ECDL or equivalent

Office equipment & systems

Education

ECDL or equivalent

Tools

Office software

Secretarial software

Job description

NHS Greater Glasgow and Clyde is seeking an administrative professional to manage front-desk activities, handle calls and emails, and coordinate diary/time management for a multi-disciplinary team. The role involves processing appointments, room bookings, and supporting meetings, with emphasis on accuracy and teamwork.

Applicants should have strong English communication, experience in secretarial tasks, and familiarity with standard office procedures.