Medical & Admin Secretary

NHS; Grantham; On-site; GBP 10,000 - 40,000; Part time

Job summary

A medical practice in Grantham is seeking a highly motivated part-time Medical Secretary. The role involves providing comprehensive secretarial support, processing referrals, and ensuring effective communication between patients and clinicians. Candidates should possess strong communication skills and experience in an administrative role within healthcare. This position offers a supportive team environment and flexible working hours.

Benefits

Good work-life balance

Free car parking for staff

Qualifications

• Experience of working in an Administrative role.
• Experience of working in a health care setting as a Medical Secretary.
• Ability to work core hours.

Responsibilities

• Typing letters, reports and associated documentation as required.
• Ensuring patient/ clinician enquiries are dealt professionally.
• Processing referrals using the electronic referral system.

Skills

Excellent verbal communication

Excellent written communication

Organizational skills

Attention to detail

Flexibility

Education

GCSE Mathematics and English C or above

Educated to GCSE level or equivalent

Tools

SystmOne

Dictation software

Job description

St John's Medical Centre is looking for a highly motivated and organised part-time Medical Secretary. This vacancy is for 25 hours a week which will include a minimum of 9am-3:30pm on a Tuesday and a Thursday with the remaining hours to be discussed during the interview, however for the right applicant there is the opportunity to split the hours over 4 days a week rather than 5 days.

The role provides a comprehensive secretarial service for all cliniciansworking in the practice, ensuring referrals/ letters are processed in anefficient time frame.

The role will require excellent verbal and written communication skillsin addition to a clear understanding of patient confidentiality. You will berequired to possess a good working knowledge of IT systems.

The role provides a link between the patient, their GP and otherhealthcare professionals, excellent organisation skills and attention to detailare required for this role.

Main duties of the job

Typing letters, reports and associateddocumentation as required.

Ensure referrals, letters and medical reportsare typed up using the Clinicians preferred method (dictation, tasks, email)

Liaise with external agencies (incl: hospitals/community services/ Health Visitors) to ensure referrals are processed in a timelymanner

Ensuring patient/ clinician enquiries are dealtwith professionally and effectively to ensure highest levels of patient care atall times.

Process referrals using the electronic referralSystem

Ensuring requests for information are processedin a timely manner (incl Insurance Letters, SARS, /DVLA forms, Police lettersand Firearm Certificates)

Taking of meeting minutes and ensuring they arecirculated to all participants of meetings (incl staff, Safeguarding and PPG meetings)

Assisting with updating telephone, chaperonelists and other Practice documentation as required.

Assistwith the running of the community surgical scheme which includes: bookingappointments for patients, processing referrals for other practices and producingclinic folders.

Processing incoming letters and sending them as workflows to the relevant clinicians.

Attending and preparing safeguarding meetings.

About us

We are a GP practice with a patient population of approximately 13,500. We have a supportive team culture, good work life balance, attractive location in the centre of town with free car parking for staff.

This role is working within a small admin team who are extremely friendly and helpful offering good administrative support.

Job responsibilities

Main duties of the job

Typing letters, reports and associated documentation as required.

Ensure referrals, letters and medical reports are typed up using the Clinicians preferred method (dictation, tasks, email)

Liaise with external agencies (incl: hospitals/ community services/ Health Visitors) to ensure referrals are processed in a timely manner

Ensuring patient/ clinician enquiries are dealt with professionally and effectively to ensure highest levels of patient care at all times.

Process referrals using the electronic referral System

Ensuring requests for information are processed in a timely manner (incl Insurance Letters, SARS, /DVLA forms, Police letters and Firearm Certificates)

Taking of meeting minutes and ensuring they are circulated to all participants of meetings (incl staff, Safeguarding and CCG meetings)

Assisting with updating telephone, chaperone lists and other Practice documentation as required.

Assist with the running of the community surgical scheme which includes: booking appointments for patients, processing referrals for other practices and producing clinic folders.

Processing incoming letters and sending them as workflows to the relevant clinicians.

Attending and preparing safeguarding meetings.

Person Specification

Qualifications

• Educated to GCSE level or equivalent
• GCSE Mathematics and English C or above
• Computer Skills SystmOne preferred
• Experience of using dictation software

Experience

• Experience of working in an Administrative role.
• Experience of working in a health care setting as a Medical Secretary

Knowledge & Skills

• Ability to work core hours
• Flexibility to cover and work outside of core hours

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.