Media Systems Engineer

grapevinejobs; Leatherhead; On-site; GBP 35,000 - 55,000; Full time

Job summary

The Collectv in the broadcast sector is seeking an engineer to build and manage video server workflows, often around Pronology and EVS equipment, and to provide direct on-site and remote support for major production and broadcast clients worldwide.

You will monitor performance of media servers and storage, guide media managers and operators, perform routine maintenance, and evaluate new software and hardware, with travel to abroad and local sites. Knowledge of Windows/macOS and NLEs required.

Qualifications

• Experience with building and maintaining computer systems.
• In-depth knowledge of Windows and macOS.
• Knowledge of NLEs (Avid, Premiere etc.).
• Understanding of networking principals, (Routing, Switching, Programming and OS models).
• Technical reporting and drawing skills.
• Driver's licence.

Responsibilities

• Building and managing video server workflows, often built around Pronology / EVS equipment.
• Monitoring and optimising the performance of media servers and storage systems, non-linear edit suites (Avid, Adobe), and file processing delivery facilities.
• Providing first line (and sometimes remote) system support to address technical faults in a timely manner.
• Guiding media managers, operators and production staff through operational scenarios.
• Completing routine maintenance and regular system checks of our supported systems.
• Evaluating new software and hardware.
• Creating and documenting new media workflows and guidance for users.

Skills

Computer systems

Windows

macOS

NLEs

Networking

Technical reporting

Driver's licence

Tools

Pronology

EVS Broadcast Equipment

Linux

Virtual Machines

Cloud computing

Shared storage

Media asset management

Job description

The Collectv is a fully independent technical TV service provider providing systems integration, media management and engineering support for broadcast, outside broadcast and post-production systems. Our experience spans shows such as Love Island (Lifted Entertainment) for ITV, Last One Laughing (Initial) for Amazon, Drive To Survive (Box To Box) for Netflix, The Reluctant Traveller (TwoFour) for Apple, Darts for Sky Sports to name a few.

In recent years we’ve been awarded Tech Team of the year and in 2015 and 2017 we were awarded Emmys for Outstanding Technical Team Remote at the Olympics as part of NBC’s team.

As one of only a few fully independent technical TV service providers, our people are our most important asset. Our friendly, reliable and personal approach with our clients and their workflows sets us apart from the competition and what continues to fuel our growth in such a competitive industry.

Job Purpose

This is an engineering position with operational elements, where you are required to work by yourself and as part of a team delivering networks of video recording servers, logging systems and edit suites to major production companies and broadcast clients around the world. Responsibilities include engineering and operational duties on-site and maintenance and setup duties at base.

The Position Involves

• Building and managing video server workflows, often built around Pronology / EVS equipment
• Monitoring and optimising the performance of media servers and storage systems, non-linear edit suites (Avid, Adobe), and file processing delivery facilities
• Providing first line (and sometimes remote) system support to address technical faults in a timely manner
• Guiding media managers, operators and production staff through operational scenarios
• Completing routine maintenance and regular system checks of our supported systems
• Evaluating new software and hardware
• Creating and documenting new media workflows and guidance for users.

Key Accountabilities

• To install and operate video server systems on domestic and international projects
• To advise and manage clients on technical workflows
• To assist in the preparation of equipment and planning of projects
• General maintenance and identification of faults with equipment
• To set up and assist in outside broadcast, DIT and fixed rig environments
• To provide remote support both online and by telephone of our national and international systems.

Required Knowledge, Experience and Skills

• Experience with building and maintaining computer systems
• In-depth knowledge of Windows and macOS
• Knowledge of NLEs (Avid, Premiere etc.)
• Understanding of networking principals, (Routing, Switching, Programming and OS models)
• Technical reporting and drawing skills
• Drivers licence.

Desirable

• Familiarity with Pronolgy & EVS Broadcast Equipment plus integration with 3rd party applications
• Familiarity with Linux, cloud computing and virtual machines
• Experience of shared storage systems and media asset management
• Media management experience
• Cisco or equivalent qualifications
• Experience of IT Network infrastructure.

Travel

Due to the nature of the position there will be the necessity for travel, both abroad and locally, so in addition to the above, the ability to be totally flexible is a key requisite of this role.

Competencies

• Analytical thinking - Able to simplify complex problems, process projects into component parts, explore and evaluate them systematically. Able to identify causal relationships and construct frameworks, for problem solving and/or development
• Decision making - Is ready and able to take the initiative, originate action and be responsible for the consequences of the decisions made
• Planning and organising - Is able to think ahead in order to establish an effective and appropriate course of action for self and others. Prioritises and plans activities taking into account all the relevant issues and factors such as deadlines, staffing and resources requirements
• Flexibility - Adapts and works effectively with a variety of situations, individuals or groups. Is able to understand and appreciate different and opposing perspectives on an issue, to adapt an approach as the requirements of a situation change, and to change or easily accept changes in one’s own organisation or job requirements
• Communication - Is able to effectively exchange information, ideas, and feedback in a way that is easily understood and appropriate for the context