Media Relations Manager

Currys; London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

Currys is seeking a Senior External Communications Manager to enhance their brand presence and manage external communications effectively. The successful candidate will lead media relations, develop strategic communication plans, and handle crisis management, contributing significantly to the company’s vision in the tech retail sector.

Benefits

25 days of annual leave plus bank holidays

Private Medical Insurance

Life Assurance

Colleague Discounts on Tech with Currys and iD Mobile

Access to Champion Health

Hybrid Working

Qualifications

• Proven media relations experience within large organizations.
• Exceptional communication skills with a strong network in UK media.
• Experience managing communications during crises.

Responsibilities

• Manage External Communications strategy and programme.
• Generate positive media coverage and manage journalist inquiries.
• Write and edit communications materials including press releases.

Skills

Planning and project management

Media strategy development

Communication skills

Media relations

Crisis management

Networking

Job description

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At Currys, we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s leading retailer of tech, we pride ourselves on the service our customers receive, thanks to our team of 25,000 caring and committed colleagues. We work as one team, learning and growing together, celebrating every moment that makes each day special.

We’re now seeking a Senior External Communications Manager to build lasting relationships and engage purposefully with external stakeholder groups. The goal is to inspire them with how we create value for colleagues, customers, society, and the planet.

You will manage all aspects of External Corporate Communications, including media and digital engagement, communication planning, and issues and reputation management. You should be skilled at bringing our strategy and vision to life across various external audiences.

Role overview:

Key Responsibilities:

• Support the management of our External Communications strategy and programme, raising our profile as a leader in technology retail with a positive impact on stakeholders.
• Assist in delivering Currys’ financial calendar media moments and investor events.
• Promote and defend priority areas such as Credit, Currys Business, Supply Chain, and our employer brand through media, trade publications, conferences, awards, and owned and shared media.
• Develop strategic communications plans and campaigns aligned with our vision and strategy.
• Generate positive media coverage and manage journalist enquiries effectively.
• Maintain regular interaction with media covering business, retail, financial, and tech sectors.
• Guard our reputation by identifying, anticipating, and managing media issues.
• Write and edit communications materials including press releases, Q&A documents, and strategic notes.
• Ensure our social media and digital content strategies remain relevant and aligned with business needs.
• Oversee media and social media measurement programs, providing analytical reports for the Executive Committee and Board.

Key Skills & Experience:

• Excellent planning and project management skills.
• Experience in developing, implementing, and evaluating media strategies to generate coverage.
• Exceptional communication skills and a strong network of UK media contacts in business, tech, and finance sectors.
• Proven media relations experience within large organizations; retail or FMCG experience is desirable but not essential.
• Ability to develop external communications plans aligned with business strategy.
• Experience managing communications during crises and advising executives accordingly.
• Outstanding media relations skills and ability to engage journalists regularly.
• Knowledge of and ability to influence external stakeholders.
• Strategic thinking, proactive engagement, and initiative-taking abilities.
• Strong networking skills with a collaborative approach.
• Experience working with and managing external agencies.

We value our people highly and offer a range of benefits, including:

• 25 days of annual leave plus bank holidays and a competitive pension scheme.
• Private Medical Insurance.
• Life Assurance.
• Colleague Discounts on Tech with Currys and iD Mobile.
• Access to Champion Health.
• Hybrid Working (meeting in person 2-4 times per month).

Join us to develop your career with ongoing training and new opportunities. Help us make a positive impact on people and the planet as the UK’s biggest recycler and repairer of tech.

We are committed to inclusion and diversity, ensuring fair opportunities for all. If you need assistance during the application process, please email [emailprotected], and we will support you.