Media Product Owner: Fan Video & App Experience

LFC Foundation; Liverpool; On-site; GBP 75,000 - 105,000; Full time

Benefits offered by this job

Contributory pension scheme

Life Assurance

Free financial guidance

Cycle to Work

Season ticket loans

Shopping discounts

Will Writing Service

Employee Assistance Programme

Medicash Health Cash Plan

Volunteering opportunities

LFC perks – LFCTV GO access

Priority tickets

Job summary

Liverpool FC is seeking a Manager, Media Product Owner to join its Product team, focusing on the Official LFC App, Liverpoolfc.com and video products.

You will work with cross-functional teams to deliver features, manage backlogs, support revenue and fan experiences, and ensure compliant, high-quality media experiences across platforms. This full-time role is based at our city centre office in Liverpool.

Qualifications

• Experience in Product Ownership or Product Management within consumer-facing digital products.
• Understanding of digital media, OTT platforms, subscription models, video streaming, content entitlement and user journeys.
• Strong communication, stakeholder management and problem-solving skills; able to translate technical concepts for non-technical audiences.
• Experience working in Agile environments with backlog management, sprint planning and delivery coordination.
• Analytical and commercially minded; experience using data, reporting and KPIs to inform decisions.
• Understanding of platform integrations, data privacy, GDPR and digital compliance requirements.

Responsibilities

• Support the delivery of roadmap priorities across media products, the Official LFC App and Liverpoolfc.com.
• Manage and maintain product backlogs, requirements, user stories and feature delivery within an Agile environment.
• Coordinate delivery with internal teams, suppliers and partners, ensuring dependencies, testing and issue resolution are effectively managed.
• Support business case development, backlog prioritisation and delivery planning to maximise commercial and fan value.
• Monitor feature performance post‑launch and use insights to inform future enhancements.
• Grow All Red Video, YouTube Memberships and LFC Podcasts across LFC's digital channels.
• Assist with revenue, budget and entitlement strategy management across free, freemium and subscription products.
• Support product planning around key football and commercial moments throughout the season.
• Collaborate with Media, Marketing and content teams to deliver engaging fan experiences.
• Monitor industry trends and competitor activity to identify opportunities for innovation and improvement.
• Develop Official App, Web & Video experiences with video-first/mobile-first approaches.
• Enhance how video content is presented and discovered across Liverpoolfc.com and connected platforms.
• Deliver seamless experiences across web, app, connected TV and subscription products.
• Support content entitlement, access management and data protection processes.
• Coordinate testing, localisation and continuous improvement initiatives across digital products.
• Use analytics and reporting tools to measure product performance, audience engagement and quality of experience.
• Produce regular performance reports and insights to support product decisions.
• Monitor commercial metrics including engagement, conversion, retention and revenue.
• Support financial, legal, accessibility and data protection compliance requirements.
• Support supplier management, contract renewals and service continuity planning.
• Assist with platform, app and customer support investigations.
• Coordinate the resolution of technical issues with internal teams and suppliers.
• Maintain test accounts and product access records.
• Work closely with the wider Digital Product team to share knowledge, improve processes and support successful product delivery.

Skills

Product ownership

Digital media

Stakeholder comms

Agile

Data-driven

Compliance

Tools

Jira

Power BI

Job description

Liverpool FC is seeking a Manager, Media Product Owner to join its Product team, focusing on the Official LFC App, Liverpoolfc.com and video products.

You will work with cross-functional teams to deliver features, manage backlogs, support revenue and fan experiences, and ensure compliant, high-quality media experiences across platforms. This full-time role is based at our city centre office in Liverpool.