Media Performance Operations Director

UNAVAILABLE; London; Hybrid; GBP 150,000 - 200,000; Full time

Job summary

A leading global communications group in London is seeking a Global Performance Operations Director to lead media operations and scale digital products. The ideal candidate will have over 5 years of experience in digital marketing and possess strong stakeholder management skills. This role offers a range of benefits including flexible working and health support.

Benefits

WORK YOUR WORLD opportunity

Reflection days for well-being

24/7 helpline for support

Family friendly policies

Birthday day off

Local discounts

Qualifications

• 5+ years’ experience in media operations, digital marketing, or program management.
• Experience working with global teams and large-scale clients.
• Exceptional stakeholder management skills.

Responsibilities

• Lead global media operations, ensuring onboarding and scaling of digital products.
• Optimise workflows across teams, standardizing processes.
• Collaborate with stakeholders across product, sales, finance, and tech.

Skills

Performance media mindset

Stakeholder management

Problem-solving

Job description

Company Description

OVERVIEW

Publicis Groupe, known for its world-renowned creativity, best in class technology and data assets, and digital and consulting expertise, is one of the world’s largest communications groups. With 103,000 staff in over 100 countries, the Groupe has capabilities in Creative, Media, Digital Business Transformation and Production.

In 2014, Publicis acquired Sapient, which hailed the start of a profound transformation. The 2019 acquisition of Epsilon bolstered this transformation by driving our data-led offering to new heights. Our country-led model, known as the “Power of One”, gathers all the Groupe’s capabilities under one roof, putting clients at the core of the organisation. It is with the “Power of One” mantra at its heart that our global teams operate.

DEPARTMENT OVERVIEW

PUBLICIS MEDIAPublicis Media harnesses the power of modern media through global agency brands Publicis Collective, Publicis Health Media, Spark Foundry, Starcom and Zenith, as well as global accelerator PMX and integrated platform-based technologies including CJ, CitrusAd, Epsilon and Profitero. A key business solution of Publicis Groupe, Publicis Media’s digital-first, data-driven global solutions deliver client value anddrive growth in a platform-poweredworld. It is present in over 100 countries with over 23,000 employees worldwide.

Job Description

Performics is a central Publicis Media capability that strategizes and provides digital activation services for global advertisers in over 57+ markets around the world with the aim of delivering the optimal outcome. Our Performance Centre of Excellence drives performance solutions across several channels including social, search, programmatic, commerce and affiliates. We have 30 different nationalities in our teams and work closely with teams from Google, Meta, TradeDesk and Amazon to deliver innovative solutions that help deliver business results to our clients.

The Role:

We are seeking a dynamic and strategic Global Performance Operations Directorto drive the onboarding and scaling of our digital products while managing cross-functional initiatives. This role requires a high-energy leader who can track and manage multiple departmental programs, influence stakeholders, and proactively identify challenges to drive impactful solutions.

This individual will play a pivotal role in scaling high-performing products, and standardizing workflows across departments to improve efficiency. With a strong grasp of performance marketing, digital media, and project management this director will ensure that our initiatives are aligned with business goals while maintaining agility in a fast-paced environment.

Responsibilities

• Lead global media operations, ensuring smooth onboarding and scaling of digital products.
• Optimise workflows across teams, standardizing processes to improve efficiency.
• Collaborate with stakeholders across product, sales, finance, and tech to align initiatives with business goals.
• Drive performance media solutions across social, search, programmatic, commerce, and affiliates.
• Own reporting & insights, ensuring data accuracy and impact measurement.

Qualifications

• 5+ years’ experience in media operations, digital marketing, or program management.
• A strong performance media mindset—data-driven, results-focused, and solutions-oriented.
• Experience working with global teams and large-scale clients.
• Exceptional stakeholder management skills—you bring teams together and drive execution.
• A passion for problem-solving and making things better, faster, and more effective.

Additional Information

Benefits:In the UK, alongside the core benefits such asPension, Life Assurance, Private Medical,andIncome Protection Plan, we also offer:

• WORK YOUR WORLDopportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.
• REFLECTION DAYS- Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care.
• HELP@HAND BENEFITS24/7 helpline to support you on a personal and professional level.Access to remote GPs, mental health support and CBT.Wellbeing content and lifestyle coaching.
• FAMILY FRIENDLY POLICIESWe provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave.
• FLEXIBLE WORKING, BANK HOLIDAY SWAP&BIRTHDAY DAY OFFYou are entitled to an additional day off for your birthday, from your first day of employment.
• GREAT LOCAL DISCOUNTSThis includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre.

Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week.We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.

Please make sure you check out the Publicis Career Pagewhich showcases our Inclusive Benefits and our EAG’s (Employee Action Groups).

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