Media Literacy Policy Manager

Ofcom; England; On-site; GBP 50,000 - 70,000; Full time

Job summary

A UK communications regulator is seeking an Executive Recruitment Partner to lead initiatives that embed media literacy principles into online platforms. The role includes managing relationships with stakeholders, commissioning research, and developing innovative policy solutions to enhance media literacy. The ideal candidate will possess experience in the media literacy sector, strong communication skills, and the ability to drive cross-functional collaboration. The position is full-time, targeting mid-senior level professionals with an analytical mindset.

Qualifications

• Experience or knowledge of the media literacy sector in the UK.
• Experience of working in or with online platforms.
• Ability and tenacity to secure buy-in from senior people and leading organisations.
• Ability to interpret research and develop innovative policy solutions.
• Skilled at building relationships across diverse stakeholder groups.
• Proactive, taking responsibility for actions and decisions.
• Strong organisational skills and attention to detail.

Responsibilities

• Lead Ofcom’s work on embedding media literacy principles into platform design.
• Work closely with teams across Online Safety, Research and Intelligence.
• Build and maintain relationships with platforms and industry bodies.
• Commission and interpret research to inform policy decisions.
• Develop options for assessing platform design changes.
• Monitor and anticipate emerging trends in media literacy.
• Lead complex, multi-stakeholder projects ensuring timely delivery.

Skills

Understanding of media literacy

Understanding of corporate priorities

Consensus building experience

Analytical and Strategic Thinking

Forming Relationships

Owning Accountabilities

Executing Plans

Job description

Executive Recruitment Partner at Omni RMS

Please note that this role will close at 00:01 on Monday 12 January and we advise getting your application in by no later than midnight on Sunday 11 January.

About the team

This role is part of our Media Literacy Policy team within Ofcom’s Strategy and Policy Team. The Strategy and Policy team sets the organisation’s overall direction, providing strategic insight, market analysis, and thought leadership for the rapidly changing communications sector. The successful candidate will be a member of Ofcom’s Making Sense of Media (MSOM) team, leading strategic initiatives that improve the ability of adults and children in the UK to engage safely and effectively with online services and other media.

Media literacy ensures that people can navigate content safely and flourish online. Ofcom defines media literacy as “the ability to use, understand and create media and communications across multiple formats and services”. Media literacy therefore has a foundational role to play in Ofcom’s overall mission to “make communications work for everyone”.

Purpose of the role

Our ambitious 3-year Media Literacy strategy relies on making media literacy everyone’s priority. This role is central to shaping the engaging platforms pillar of the three-year strategy and our approach to media literacy by design. You will be responsible for managing relationships with online platforms, driving, and monitoring action on media literacy. You will commission and interpret research to inform policy decisions, identify trends, and develop innovative media literacy policy solutions. You will build and maintain relationships across diverse stakeholder groups including trade bodies, civil society, industry, experts, internal teams and seniors to embed media literacy principles into online services and emerging technologies.

What you are expected to deliver in this role

• Media Literacy by Design Leadership: Lead Ofcom’s work on embedding media literacy principles into platform design, driving action and monitoring progress.
• Cross‑Functional Collaboration: Work closely with teams across Online Safety, Research and Intelligence, Technology, Legal and International to ensure integrated policy development and implementation.
• Stakeholder Engagement: Build and maintain relationships with platforms, industry bodies, civil society and international regulators to share best practices and influence global standards.
• Evidence‑Based Approach: Commission and interpret research to inform policy decisions, evaluate interventions, and identify emerging risks and opportunities.
• Evaluation and Impact Measurement: Develop options for assessing and guiding progress on platform design changes that support media literacy.
• Horizon Scanning: Monitor and anticipate emerging trends related to media literacy and digital engagement to inform proactive policy development.
• Project Management: Lead complex, multi‑stakeholder projects, ensuring timely delivery and effective governance.

Essential skills, knowledge and experience

• Understanding of media literacy: Experience or knowledge of the media literacy sector in the UK.
• Understanding of corporate priorities: Experience of working in or with online platforms.
• Consensus building experience: Ability and tenacity to set out a vision and secure buy‑in from senior people and leading organisations to deliver innovative solutions, through outstanding communication skills.
• Analytical and Strategic Thinking: Ability to interpret research, identify trends and develop innovative policy solutions.
• Forming Relationships: Skilled at building and maintaining relationships across diverse stakeholder groups, including government, industry, academia, and civil society.
• Owning Accountabilities: Being proactive, take responsibility for your actions, decisions, and their outcomes. Show up reliably and commit to getting the job done.
• Executing Plans: Strong organisational skills, accuracy and attention to detail. Ability to effectively prioritise workload and react to changing priorities. Work as a team player.

Inclusivity Statement

Ofcom has a clear mission: to make communications work for everyone. To deliver on this, we want our organisation to reflect the diversity of background, experience, upbringing and thought that exists across the UK. We aim to recruit from the widest pool of candidates possible – no matter your social background, age, ethnicity, sexual orientation, gender or disability. We also warmly welcome applicants who are returning to the workforce after a break – for whatever reason. If you have taken time away and are ready to rejoin, we look forward to reviewing your application.

Where positions are listed as full‑time, we remain open to reduced hours, part‑time arrangements, job shares, and other flexible working options. From day one, we champion flexible work arrangements to accommodate individual needs. You can read more about our Rewards, Benefits and Well‑being on our careers page.

Our recruitment processes prioritise accessibility and inclusivity. If you need adjustments, information in an alternative format, or prefer to apply in a different way, please contact us at [e-mail] or call 0330 912 1378.

As a Disability Confident Leader, we offer interviews to disabled applicants who meet essential criteria for advertised roles. Learn more about this scheme here. https://careers.ofcom.org.uk/careers/how-we-hire/

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Analyst

Industries

Telecommunications and Broadcast Media Production and Distribution