Media Account Manager

Havas Lynx; Manchester; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A prominent global healthcare communications agency in Manchester is seeking an experienced Account Manager. You will lead account management efforts focusing on client satisfaction and quality control while ensuring project delivery aligns with client expectations. This role requires proactive relationship-building with clients and a minimum of 3 years' experience in a media agency. The position offers a hybrid working model and comprehensive benefits package, including extensive learning and development support.

Benefits

Hybrid working options

Starting holiday allowance of 28 days

Enhanced family leave and pay

Life insurance (4x salary)

Company events and wellness programs

Qualifications

• Minimum of 3 years of experience in a media agency role.
• Client-facing experience is essential.
• Confidence and eagerness to learn and develop.

Responsibilities

• Develop and maintain productive relationships with key clients.
• Manage detailed campaign planning across various platforms.
• Oversee quality control of work leaving the agency.

Skills

Client relationship management

Campaign planning

Quality control

Business development

Healthcare knowledge

Job description

As an Account Manager, you will take a proactive approach and lead the management of accounts, focusing on client satisfaction, communication, quality control, and profitability. You will ensure that your clients receive the highest individual attention and that projects are delivered on time, within budget, and on brief. You will share your knowledge with the team, helping the AD to support and develop junior members.

What you can expect to be doing:

1. Develop and maintain a close and productive relationship with key clients, acting with integrity at all times and including the AD in communications as appropriate.
2. Manage detailed campaign planning across paid and unpaid platforms including Social, PPC, Search, and Programmatic.
3. Ensure client requests are dealt with efficiently, interpreting these into thorough and accurate internal briefs.
4. Develop strong working relationships with other agencies and production teams, making sure the correct teams are involved in relevant discussions to add value.
5. Oversee quality control of work that leaves the agency, ensuring it adheres to the client's approved brief.
6. Work alongside the AMP team to develop strong briefs, scope projects appropriately, and identify opportunities.
7. Proactively identify and initiate business opportunities with new and existing clients.

Requirements:

• Previous experience in a similar role in a media agency (minimum 3 years+)
• Healthcare experience is desirable but not essential
• Experience working on client accounts
• Client-facing experience
• Confidence and eagerness to learn and develop

At Havas Lynx, a global healthcare communications agency, we combine creativity, expertise, and scientific understanding to deliver impactful campaigns. We are committed to driving meaningful change through strategic insights, innovation, and collaboration with healthcare professionals, patients, and pharmaceutical brands.

Our team of over 400+ in Manchester and London has a rich history of over 35 years. We invest in our people through programs like #LYNXLife and #LXAcademy, fostering growth, well-being, and internal capability building.

Benefits include:

• Hybrid working (3 days in-office, flexible options)
• Starting holiday allowance of 28 days + Bank Holidays, increasing with service
• Holiday buy, carry, or sell options
• Early Friday finish
• Seasonal hours
• Enhanced family leave and pay
• Extensive L&D support
• Sabbatical opportunities
• Interest-free season ticket loans
• Cycle to work scheme
• Life insurance (4x salary)
• Company pension
• Company events, volunteer days, wellbeing programs, healthcare benefits, and more

Join us to make an impact that matters together.